How You'll Help Transform Healthcare:

Researches, implements, and maintains information technologies to increase LAN/WAN operational efficiencies and secure Carilion's enterprise network. Manages corporate projects and problem resolution requiring the participation of multiple specialized teams.

• Designs, implements, and maintains highly available and fault tolerant network routing/switching/security infrastructure for the enterprise with moderate supervision from the Supervisor and/or Manager. Infrastructure technologies include, but are not limited to: Client-based SSL VPN, Site-to-Site IPSec VPN, DNS, DHCP, VoIP, SIP, H.323 video collaboration, firewall technologies, network load balancing technologies, network monitoring technologies, 802.11b/g/n wireless networks, and 802.3 based Ethernet networks.
• Interfaces with clients, vendors, and other teams on multi-faceted projects involving voice and data requirements in support of enterprise technologies.
• Interfaces with clients, vendors, and multiple teams while providing resolution to incidents as escalated from the Technology Service Center.
• Manages assigned projects and meets deadlines with moderate supervision from Supervisor and/or Manager.
• Develops reference materials (network diagrams, installation documentation, etc.) for supported network technologies to be used for both online and in-person training of other technical staff with minimal supervision from Supervisor and/or Manager.
• Adheres to departmental policies and procedures to assure prompt resolution to identified problems.
• Performs other duties assigned.

What We Require:

Education: Associates Degree in a related field or equivalent work experience.

Experience: Minimum three years experience in computer electronics and/or telecommunications. Experience in microcomputers and supporting telecommunications hardware/software required.

Licensure, certification, and/or registration: Valid Virginia drivers' license and dependable transportation. Cisco CCNA – Routing and Switching Additionally, any of the following are also preferred, but not required: Cisco CCDA, CompTIA Network +, Checkpoint CCSA, CWNP CWNA, Avaya ACA.

Other Minimum Qualifications: Good organizational skills, analytical, dependable, detail oriented, interpersonal skills, and understanding of the English language (both written and oral). Must have thorough understanding of the 7-layer OSI model. Must have an applied understanding of the TCPIP protocol, as well as multicast routing functions. Linux, Windows, and Network Security (Firewall and VPN) experience preferred. Proficiency with network monitoring tools such as Solarwinds NPM or similar products. Must have excellent problem solving skills and be customer service oriented.

About Carilion

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

Requisition Number: 149527
Employment Status: Full time
Location: Technology Services Group
Shift: Day
Shift Details: Mon - Fri 8am - 5pm and rotational On-call
Recruiter: MARK A MISKOVIC
Recruiter Phone:
Recruiter Email: mamiskovic@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

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