JOB SUMMARY


Responsible to lead & execute customer network compliance auditing and reporting. Support Market Development team in executing a managed attrition plan and process to develop the optimal customer network.



ESSENTIAL DUTIES & RESPONSIBILITIES

• Project manage customer terminations from beginning to end, with extreme attention to detail


• Ensure daily and weekly progress on all open termination tasks


• Drive completion of terminations in 60 days or less


• Contact customers via phone weekly, updating them on their termination status


• Evaluate and ensure compliance to state law requirements


• Partner closely with internal and external corporate counsel to draft legal letters


• Own and enforce the Minimum Advertised Price policy, ensuring compliance to the policy across our 1300+ customer sites.


• Project management for ongoing Market Development team objectives


• Manage the Channel Development Inbox and Become a Customer Inquiry Inbox


• Thorough and comprehensive understanding of diverse powersports business models & metrics


• Assist with the distribution and track the return of all customer agreements on a yearly basis.


• Maintains Electronic filing and records management system and other workflow procedures


• Assist Sales Coordinator with dealer activations, data entry, and legal letters as required


• Orchestrate dealer signage order processes, ensuring signage orders are correct and managing/optimizing the relationship with our signage vendor

• Bachelor Degree required in business or an equivalent field, with an emphasis in Sales or Marketing


• Highly organized with attention to detail, self-directed business style, with strong ability to prioritize


• Strong written/verbal communication and presentation skills


• Excellent telephone and e-mail skills


• Negotiating & innate ability at overcoming objections


• Self-confidence, thick skin, & proven track record of success managing highly contentious situations and projects


• 5 years' relevant sales, account management or customer service experience.


• Strong reading comprehension & proficiency dealing with motor vehicle-related legal terminology and concepts


• Strong computer skills - Word, PowerPoint, Excel


• Process-oriented, highly regimented, likes structure


• Driven; High energy and aptitude for problem solving

• Field Sales experience


• Powersports products industry knowledge


• Strong understanding of Polaris business and Polaris product knowledge


• An understanding, appreciation and passion for Polaris product & value propositions and key competitors