The purpose of this position is to provide premier assistance to the Regional Property Manager (RPM) or Senior Regional Property Manager (SRPM) for Publix’s company controlled and managed real estate portfolio consisting of approximately 30 million square feet of retail space. The incumbent is responsible for providing administrative support to the RPM as he/she facilitates and coordinates the required maintenance items necessary for ensuring the property is always operational and maintained in a first-class manner. This position supports the Senior Regional Property Manager, the Regional Property Manager, and the Regional Property Specialist (RPS) in maintaining a safe, clean, and convenient shopping environment for over 4000 tenants, 521 Publix store locations and all of their respective customers and invitees.
Responsibilities include:
daily coordination of real estate matters and exterior property duties for all Publix owned and controlled locations in support of the respective RPM, SRPM, or RPS (as applicable) for both routine and non-routine repairs, as well as for tracking capital improvements and remodels
acting as a liaison alongside the SRPM, RPM and RPS among Publix, landlords, tenants, and customers in resolving issues relating to the interpretation of and compliance with lease provisions (e.g., restrictive uses, reporting requirements, rent payment and account inquiries, continuous operations, insurance, and maintenance and repair items, etc.)
performing an initial review of documents received from legal before sending to the incumbent’s manager for final approval and ensuring that documents are properly executed by all parties
completing additional administrative tasks as assigned by various members of Real Estate management
reviewing documents received during the due diligence process associated with the acquisition of a shopping center and ensuring all documents and files are routed to the appropriate departments.
High school diploma or equivalent or equivalent experience
2 years’ experience in a customer service field or 3 years’ experience in an administrative/office position
basic experience in Microsoft Office (Word, Excel, PowerPoint, Access)
perform arithmetic computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages
understand and apply new information, procedures, or principles to perform job duties
ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working
flexibility and adaptability
ability to work effectively without close supervision or guidance
planning and organizational skills
time management skills
detail oriented
problem solving skills
customer focused
verbal and written communication skills
verbal reasoning to review and interpret legal documents
ability to deal with highly confidential information
availability to work weekends and extended hours as business needs require
Associate’s degree in Business or any other analytical discipline
4 years’ experience in a customer service field or 6 years’ experience in an administrative position
knowledge of construction and maintenance terminology
knowledge of financial and accounting terminology
knowledge of property management processes
intermediate skills in Microsoft Office (Word, Excel, PowerPoint)
experience with SAP, Compass, CMMS, ViewStar, Property Portal (Azure), Geoportal
Employee stock ownership plan that contributes Publix stock to associates each year at no cost
An opportunity to purchase additional shares of our privately-held stock
401(k) retirement savings plan
Group health, dental and vision plans
Paid Time Off
Paid Parental Leave
Short- and long-term disability insurance
Tuition reimbursement
Free hot lunches (buffet-style) at facilities with a cafeteria
