We are seeking a full-time IT Manager in our Miramar, FL location. Come be a part of our market-leading, premium audio team, and the global Garmin family. In this role, you will be responsible for leading daily IT & Security activities to ensure the business is provided with timely, high-quality, reliable, and accurate IT & Security systems and functions critical to Garmin.
Essential Functions
Provide operational leadership for various levels of IT & Security team members, setting the tone for the team environment and providing individualized coaching, training, mentoring, and performance management
Engage with other Global IT & Security leaders to ensure alignment of local team and initiatives to Garmin's strategies
Collaborate with other Global IT & Security leaders to ensure delivery of critical IT & Security applications and technologies
Communicate and coordinate effectively across departments, ensuring business requirements are met
Research and recommend new technologies, processes, and solutions to meet business needs and continually improve the productivity and effectiveness of the team
Lead tactical and strategic methods to best leverage the use of the IT & Security Business Analytics, Asset Management, and the IT & Security Application Portfolio for day-to-day business and decision support functions
Participate in regular or special meetings of the IT & Security team to address strategies, integration, progression, and/or issues needing escalation or problem-solving
Exhibit a customer/supplier philosophy that emphasizes both internal and external relationships
Ensure Security best practices are incorporated into deployed applications and systems
Manage the acquisition, deployment, and tracking of purchased computer software assets per Garmin's policies and procedures
Build and maintain high performing team(s) by recruiting, developing, and retaining outstanding talent
Promote team member engagement and effectiveness by providing constructive feedback and promoting personal development, including writing and conducting annual performance appraisals
Develop and manage team and individual performance and capacity metrics to identify successful operations or areas where improvement is needed, while also working to ensure that all organizational objectives are met
Demonstrate ongoing personal development, professional growth, and continuous education
Accept, develop and execute projects and other miscellaneous IT & Security duties as assigned
Basic Qualifications
Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or related field AND a minimum of 5 years of relevant IT Technology experience AND 3 years previous IT management experience
Experience in IT strategic planning and development, project management, and policy development
Technical knowledge of network, operating systems, IT Security principles, and IT architecture, including cloud and virtual environments
Exposure to systems design and development from business requirements analysis through to day-to-day management
Demonstrated knowledge of business processes, management, budgeting, and business office operations
Demonstrated knowledge of methods and practices for the implementation, maintenance, and support of information systems and applicable laws and regulations as they relate to IT
Proven track record of project delivery, including the coordination and management of projects in a dynamic, fast-paced environment
Proven track record of IT & Security Incident Management, including the coordination and management of production impacting incidents, problem management, and design/deployment of irreversible corrective actions
Proficient knowledge of analysis, design configuration, and support of complex IT systems
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be positive, detail oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and lead in a fast paced, deadline-driven environment
Desired Qualifications
Familiarity with current technology platforms such as Windows, Linux, and cloud services
Understanding of ITIL, Quality Standards, and Best Practices
Management of experience in Supply Chain industry, Cloud and/or web application development environments
Experience supporting enterprise business applications, including ERP (Enterprise Resource Planning), Warehouse Management, and Manufacturing Execution Systems
Experience with Agile Scrum Methodology
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
