The Set-up Supervisor will oversee the banquet set-up Team as they perform general clean up tasks, maintain banquet rooms and other meeting spaces and the hotel in general. The Set-up Supervisor will be responsible for ensuring the proper collecting and distributing of linens, setting up meeting spaces as well as fulfilling any additional guest requests. This position is to delegate tasks to the Banquet Set-up Team to ensure that all set-up tasks are performed efficiently and effectively and to company standards.
Job Description
Key Job Functions
Perform and oversee general cleaning tasks using standard hotel cleaning products, as assigned by a manager, to adhere to health standards.
Perform and oversee other duties as requested by manager, such as cleaning unexpected spills, restocking closets, or moving linen, waste and operational supplies.
Assist with any operational duties to execute special guest requests.
Clean areas and perform duties not included in the standard work description to resolve unexpected operational situations.
Work closely with team members and members of the management team on projects.
Comply with the standards of the Hotel
Maintain banquet rooms and employee areas; ensure compliance with all established standards, related to cleanliness, maintenance, safety and security.
Report and correct any observed discrepancy to established standards.
Collect and distribute linens, stock in proper locations, keep track of inventories for the day.
Remove waste from the service areas.
Clean assigned areas by using correct equipment and designated cleaning chemicals, according to regulations and requirements.
Provide guests with requested items and supplies.
Set up event rooms as per BEO guidelines.
Confirm set up with Captain or manager prior to events.
Gather and bring to the event space all supplies required for the event: including tables, linens, chairs, pens, note pads, water glasses, mint bowls or anything outlined in the BEO.
Oversee the set up and break down of all furniture and equipment in event spaces as per BEO.
Oversee/Break down and store all equipment in designated storage spaces.
Maintain organization and cleanliness of banquet storage spaces.
Assist management with operational duties.
From time to time assist other positions in the hotel, such as steward, banquet server, and banquet bar back with duties as needed and as assigned by Manager.
A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Track record of delivering exceptional guest or client experience
Have 1+ years of experience working in a hotel banqueting department.
Strong verbal and written communication skills.
Strong attention to detail.
Able to prioritize and multi-task.
Ability to lead and assign tasks accordingly.
Additional Job Information/Anticipated
Pay Range
Pay Rate $16hr. Base pay offered may vary depending on various factors including but not limited to job-related knowledge, skills, and job-specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
