Performs complex analysis, design, development, testing and support services for assigned application applications.
Responsible for and oversees day to day tracking and follow-up on issues and questions of daily operations.
Participates in and oversees applications analysis and impact analysis of new or different applications, processes or changes.
Provides advanced application support and guidance to end users and provides technical guidance to less experienced personnel. Serves as a point of contact for application problems. Assesses problems and identify resolutions.
Develops testing scripts and participates in testing.
Makes recommendations with some guidance and provide alternatives with regards to various development and support initiatives.
Prepares written documentation of various types; application documentation, analytical reports, functional specifications, training manuals, status reports, etc.
Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work!
Qualifications
Bachelor's degree in information systems, Business Administration, or related field.
2+ years of experience as a Business Analyst, with a focus on ERP, HCM and related business applications. Experience as a skilled system user may be substituted for some of this experience.
Ability to work independently and as part of a team in a fast-paced, dynamic environment.
Excellent communication and interpersonal skills.
Expertise in Infor system configuration, maintenance, and support.
Experience in the creation of test plans and test cases
Expertise in requirement gathering and management with experience writing business requirements documents (BRD)
Functional knowledge in in the modules supported.
Experience providing application support and guidance to end users.
Additional Information All your information will be kept confidential according to EEO guidelines.
