The Sr. Manager, Workplace will develop and manage a best-in-class program to enhance our customer and employee experience throughout our growing network of office and manufacturing facilities. The leader will be responsible for the direction, organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency. The leader will be an ambassador for employee engagement and will collaborate with all levels of leadership within the organization.
This position will be based in Chicago, IL.
Ways you will make a difference
Manages and develops direct staff
Established standards and procedures of office operation and interaction that deliver high levels of customer service for employees and customers across the network of facilities
Initiates, plans, organizes, and promotes company events that foster engagement and align to the Company's mission and vision.
Manage and coordinate vendor relationships related to the day-to-day activities of the office for the following: Building Management, Utilities, Suppliers, Shipping, etc.
Maintain appropriate office services
Maintain office efficiency by planning and supporting modular planning and layout, samples acquisition office systems, layouts, and equipment procurement
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments
Maintain a high level of customer satisfaction while ensuring the staff have the resources they need to achieve their goals
Create a program that is forward looking to ensure that the needs of our employees are being met proactively
Support change management initiatives as a member of the broader HR function
Act as an ambassador of the Company's core values
Skills that will make you successful
Strong vendor management skills
Outstanding written and oral communication skills
Proven ability to initiate, manage, and implement change in a growing organization
Ability to drive change with cross functional team members
Resourceful problem solver with high attention to detail and accuracy
Team building and performance management
Experiences that will support your success
Bachelor's Degree required
5+ years of relevant professional experience with corporate facility management
Experience in large and/or multi-site facility operations
Prior construction and/or facility renovation experience
Oversight or lead role in office construction, office relocations, and lease management
Prior success in leading high performing teams strongly preferred
General operations experience that includes proficiency in vendor management as well as HR, compliance, and security matters.
