Job Description:
Intelligent Waves, LLC


Desktop Engineer Lead/Systems Admin

US-VA-Reston

Job ID: 2024-4222
Type: Regular Full-Time
# of Openings: 1
Category: Enterprise Network & Systems Engineering
DTRA - Reston, VA

Overview

Intelligent Waves is growing rapidly and has an outstanding new opportunity for a Desktop Engineer Lead / Systems Admin to work on an important technical program for a major DoD organization headquartered in Reston, VA. Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Department of Defense (DoD)? Were looking for a systems administrator who can lead a small team in configuring, deploying, and maintaining Windows desktop images and supported applications to help us provide compliant, secure, and highly performant endpoints that are centrally managed using leading edge tools.

Since 2006, Intelligent Waves has delivered mission-focused multi-domain operational expertise and innovation to the Government through high-impact technology solutions in cybersecurity, data science, enterprise network engineering, software development, and platform mission support. Always ready. Anytime. Anywhere. Any domain.

Location: This position is based in Reston, VA

Travel: None

Remote Schedule: Will work as part of an overall team to provide needed coverage and support with remote work capability according to mission schedules.

Security Clearance: Must be a United States Citizen and hold a current Top Secret security clearance with SCI eligibility.

Employees are required to follow all company and customer site COVID-19 protocols.

Responsibilities

As a lead systems administrator on our project, youll provide technical support for protecting critical information, systems, and assets. You will build vital solutions, rapidly troubleshoot issues, and implement new software and hardware. Youll help customers overcome tough challenges through monitoring and performance management. Your technical expertise will be vital as you identify problem areas and opportunities for improvement in mission critical networks. Your experience and communication skills will come in handy as you turn metrics into information and communicate their meaning. This is an opportunity to lead development in virtual machines, MECM, and distributed network environments. We focus on growing as a team, so well share techniques, work through challenges, and develop new methodologies together. Join our team and solve daily challenges as we deliver daily impact to our client and their mission partner to ensure safe and secure systems.

Salary is dependent on education level + years of relevant experience and will be determined by the DOD customer.

Qualifications

Required:

• 3+ years of experience with managing a team of technicians
• 3+ years of experience with managing projects supporting DoD clients
• 4+ years of experience with IT systems support, including Tier I and Tier II customer services and incident and problem management
• Experience managing enterprise applications and services, SCCM and MECM or MCM, and providing configuration and troubleshooting support to DoD365 customers
• Experience with the management of both physical and virtual workstations, servers, and network resources, including build, configure, and manage devices in a LAN or WAN topography
• Experience with DoD environments, standards, processes, and policies, and the implementation of industry best practices for hardware, software, and system performance and security
• Knowledge of Microsoft Directory Services, including DNS, DHCP, Group Policy Management, and Certificate services
• Ability to communicate, collaborate, and solve complex problems with innovative solutions
• DoD 8570 Compliant IAT level II Certification along with completion of Compute Environment Training (CompTIA Security+, etc.)

Desired:

• Experience with IT Project Management and various methodologies
• Experience with collaboration software, email services, and cloud technologies
• Experience using vulnerability and compliance tools, including Assured Compliance Assessment Solution (ACAS), Security Content Automation Protocol (SCAP), and Security Technical Implementation Guides (STIG)
• Experience administering Linux or UNIX systems
• Knowledge of ITIL standards of service
• Knowledge of programming languages, including PowerShell, Python, or Bash

Since 2006, Intelligent Waves has remained committed to providing quality engineering, operations, and intelligence solutions to our clients and it all starts with YOU. Intelligent Waves provides a great and generous benefits package to include medical, dental and vision, paid PTO, life & disability packages. We also invest in our employees' futures by contributing with vesting starting from DAY 1, technical training, tuition bonuses, and much, much more.

Clearance Statement: Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Only US citizens are eligible for a security clearance. For this position, Intelligent Waves will consider only applicants with security clearances.

Intelligent Waves LLC is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination based on race, color, age, gender, religion, national origin, disability, sexual orientation, and gender identity protected veteran status and individuals with disabilities, or any other class protected by applicable state or federal law.

As an Affirmative Action and Equal Opportunity Employer, IW is committed to the full inclusion of all qualified candidates and current employees. As part of this commitment, IW will ensure that those in need are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact humanresources@intelligentwaves.com.

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