Join the team shaping the future of healthcare! Medbridge is a dynamic software company working with the country's largest healthcare providers to build technology solutions helping patients get better faster, while decreasing the overall cost of care. Our Sales team is growing and looking for an enthusiastic Revenue Operations Analyst to join us! We hire in the following states: AZ, CO, FL, GA, IL, IA, KS, MA, MI, MN, MO, NC, NY, OH, OR, PA, TN, TX, UT, VA, WA, WI.
The U.S. Healthcare industry is going through a transformation. Patients want access to better healthcare tools and experiences and healthcare systems are stretched beyond capacity and adapting to the new normal after the pandemic. In this role you'll be working on the teams that are being tasked with solving these problems.
Why work at Medbridge?
We are mission driven. At Medbridge, our mission is clear - we want to help everyone move well, feel well, and live well.
You'll make an impact here. 300,000+ clinicians use our products daily, impacting millions of patients. In this role, you help create experiences that impact these important leaders.
Our customers love Medbridge! We work with 9 of the top 10 Private Practice and hospital systems nationwide, and 6 of the top 10 home health organizations. have a nearly 100% client retention rate and are continuing that work in 2024 and beyond.
In this role you will:
Analyze data and be directly responsible for reporting metrics across the business, such as forecasting and pipeline management, while supporting strategic initiatives and answering specific business questions.
Collect, cleanse, and analyze revenue data to identify patterns, trends, and key performance indicators (KPIs).
Develop and articulate a revenue reporting strategy to further enhance Revenue Operations' impact to the business
Analyze, monitor and provide insights related to Revenue performance to assist leadership team in developing plans that will lead to achievement of goals
Be a Salesforce data and reporting expert by ensuring data accuracy and integrity, monitoring data quality, maintaining standard reports & Dashboards and training users to use and maximize their access to Salesforce reports and dashboards.
Lead the transition of revenue related reporting, migrating from off-line compilations to an on-line model utilizing Salesforce.
Support the administration and execution of quarterly sales incentive compensation plans
Work closely with the sales leadership team its team members to understand their needs and provide data-driven insights to support their sales efforts
Produce daily, weekly, monthly and ad-hoc reports using current business reporting tools (Tableau, Salesforce, and Google Slides)
Lead cross-functional sessions with the Revenue Operation organization to ensure consistent reporting standards and processes
Identify core process areas for improvement (i.e.: metrics, goals, data governance, compensation plans and resource plans to achieve objectives)
What you will need to succeed:
5-7 years of professional experience in a data centric role
2 + years working multifaceted data sets
2+ years of recent hands-on experience with Salesforce, and specifically Salescloud Reports & Dashboards
Demonstrable proficiency in data analysis techniques, including statistical analysis and data visualization.
Proven experience interpreting data results and effectively presenting complex data insights to both technical and non-technical stakeholders.
Analytical Problem Solving: balancing the need to deep dive into the details while also being able to step back and synthesize data to make meaningful recommendations.
Advanced Excel Skills required. You must be able to extract data, merge data sets and use advanced formulas and complex functions (such Vlookups and Nested If Statements).
Data Quality and Assurance Techniques: proven success in identifying and rectifying issues like missing values, duplicates, outliers, and incorrect data formats to maintain reliable data for analysis and decision-making
Excellent Verbal & Written Communication Skills: Ability to articulate your ideas in presentations and reports across the organization, from your peers to executive leadership and develop excellent rapport with internal teams.
Must be detail oriented and be able to prioritize effectively to meet strict deadlines
SQL knowledge (preferred): Ability to write SQL queries to access and analyze data from databases
Values:
Excellence: A job worth doing is a job worth doing RIGHT.
We believe that excellence is never an accident. It's the result of high intention, sincere effort, and intelligent execution.
We are change-makers who push the boundaries of what is possible, continually reimagining patient care.
We realize that our work impacts people's health and demands that we hold ourselves to the highest possible standards.
We know a good thing when we see it; when exceptional talent comes our way, we hire them and help them grow.
We understand the value of time, and we give our best effort everyday because we have a day in which to give it.
Fortitude: Our goals are big. Our dedication is bigger.
We embrace ambitious and challenging projects with confidence in our ability to achieve them together.
We are courageous as we venture into the unknown.
We persevere in the face of difficulties.
We do not let perfection be the enemy of progress; we focus on taking the next best step forward.
We take ownership of our mistakes and of our successes, and we learn from both.
Service: We work for something more important than ourselves.
We care deeply about our colleagues, customers, and patients, ensuring our work at Medbridge has a lasting impact.
We take a multi-disciplinary, data-oriented approach to solving problems.
We lead with confidence and humility, embracing a servant-leadership mindset as we support and challenge one another to reach our shared goals.
We know that if we do great work, we help people live healthier lives.
Salary Range: $90k - $110k
At Medbridge, salary ranges are assigned to a job based on 3rd party salary benchmark surveys. Individual pay within this range is informed by the candidate's skills, capabilities and experience.
We embrace diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. No matter your background, your orientation, your identity expression, or whatever else makes you unique, if you want to raise the bar and join an amazing team of passionate people, then we'd love to work alongside you at Medbridge.
Now it's your turn. If you liked what you've read and think Medbridge would be a great career choice for you, apply now and our Talent Acquisition team will follow up with you shortly after.
