The Clinical Specialist is a resource for the execution of the Medication Delivery Solutions value-added clinical business strategy. The role implements clinical programs and initiatives that differentiate the MDS product portfolio based on improved clinical outcomes and process enhancements which may result in a lower cost-in-use. The expertise and credentials of the Clinical Specialist enhances the credibility of recommendations to customers and strengthen customer service and support. This support to customers is achieved through recommending best practice and facilitating education. The Clinical Specialist actively engages in conversion management, product implementation and training of Medication Delivery Solutions products.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Responsibilities: PICC insertion, with ultrasound guided access and tip confirmation technology, and ultrasound guided vascular access device placement experienced required. Vascular Access Team experience preferred.
As advised by the Clinical Manager, the Clinical Specialist role will be passionate about, but not exclusively limited to, the activities below:
Performance:
Leads their responsibilities within the allotted T&E expense budget
Provides updates monthly to the Clinical Manager on regional training activities and supported provided in region (CE courses, Assessments, Implementations, Customer Meetings, etc.) per activities delineated in the Individual Impact Goals
Facilitates customer training classes in support of conversion or retention for key customers
Collaborates with the Regional Team to clinically support customer engagements from pre-sale through conversion
Develops strong working relationships with end-users while providing product in-servicing and clinical education
Provides routine follow-up support to customers at end-user locations as needed
Conducts regional training for contractual nursing support as needed
Works with Clinical Manager (CM) and Regional Business Manager (RBM) to ensure scheduling and activities produce the greatest return on investment
Conducts VAM assessments supporting Vascular Care and Vascular Access sales bags
People/Process:
Assists sales personnel by building strong working relationships with end-users during product in-servicing and clinical education programs
Works in concert with the Regional Team to ensure the sales and conversion management process is clinically effective throughout the timeline of pre-validation to retention
Establishes excellent rapport with Territory Managers (TM) across both selling bags, RBM and CM, and works collaboratively with Region
Collaborates with the Sales Team in key account management strategy sessions
Provides clinical support, training and education for the Regional Team members as needed
Shares standard methodologies with the Business, TMs, Associate Territory Managers (ATM), RBMs, Strategic Customer Group, Area VPs and their counterparts as they continue to enhance MDS programs and processes
Provides training activities that help increase the clinical competence for new hires as well as tenured TMs
Leads the On-Call Specialist (OCS) schedule to include coordination of team meetings for consistency of message and briefing of issues
Has responsibility for managing the Regional Team of per diem nurses at the account level to ensure the provision of the highest level of training to our customers
Trains and mentors contract nursing staff to consistently help build their clinical competence, while identifying high potential nurses within this group to be considered for the role of Clinical Specialist
Works primarily in a geographically defined territory, however, based on account clinical needs, could assist outside of the region
Job Requirements:
Maintains license as a registered nurse in good standing with the Board of Nursing
Bachelors degree requires (BSN preferred)
Five (5) years of general clinical experience preferred, including three (3) year's experience with nursing related to an MDS product
CRNI or VA-BC certification recommended
Ability to travel up to 70% of the time within the region
Employs a strong work ethic
Works independently, with minimal mentorship and supervision
Relates effectively to all levels of associates both internally and externally
Participates in clinical organizations, regionally and nationally
Demonstrates problem solving and decision-making ability
Exhibits ability to present to customers and internal staff clearly and effectively applying adult learning principles
Strong documentation and organization skills
Possesses basic digital literacy including Microsoft Word, Excel, Power Point, and Outlook
Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet BD's auto safety standards.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
