Position Summary: The Intake Administrative Assistant is responsible for the clerical duties of the intake department.

Reports To: Director of Intake & Service Development

Duties and Responsibilities:
Performs all clerical duties for the intake department.Responsible for referrals received from two on site facilities, directs to Team Assistants, assigns patients numbers, and enters all patients information into ClinDoc.Assist in assigning patient numbers and in the data entry of all patient information of referrals accepted by intake nurses into ClinDoc.Verifies physician license on every referral.Verifies all insurance coverage for Hospice Home Care and Hospice House; and the NP Program, completes and faxes letter of coverage verification to Hospice House and Hospice Home Care.Verifies insurance coverage through carriers identified on intake form: Medicare, Medicaid, and commercial insurance notifies supervisors of any commercial insurance authorizations.In HCMS: Enters verified insurance information, corrects demographics, contacts physicians offices to complete information required under Admit screen PRI. Doctor info.Completes census count from previous days referral log, distributes copies to the Patient Accounts Manager, Director of Finance, and to file.Cross checks each verified referral to data in HCMS, confirming admit date and payer date are the same; files confirmed referrals in discharge file.Responds to telephone calls in intake department when intake nurses are on other calls, demonstrating excellent customer service skills.Follows up with obtaining F2F documents and verification of NPI # through the PECOs data system.Demonstrates accountability and follow through of all designated tasks.Represents the Agency in a respectful manner.Assists with other tasks, as requested.Employee adheres to all applicable federal, state, local laws and regulations.Other duties as assigned.

Qualifications:
High School diploma or equivalent required.
Minimum two years office experience, preferably in a home care environment.
Strength in medical terminology.
Computer/data entry skills.
Excellent organizational/communication skills
Able to handle multiple tasks.Adheres to Agencys confidentiality policies.