We are seeking a full-time Training Media Specialist Consumer Sales 1 in our Olathe, KS location. In this role, you will be responsible for designing, shooting, and editing video materials presented to customers through various support channels while partnering with the Consumer Electronics Segments to create media content needed for supporting partnering retail associate needs with a focus on increasing mind-share and competency in Garmin's product offerings.
Essential Functions
Produce/deliver high-quality videos and photos on a scheduled basis, meeting production deadlines
Assist in video/still shoots
Display strong technical support skills understanding Garmin products and customer expectations
Communicate/collaborate closely with Consumer Sales leaders and team members on planning of content
Collaborate with Consumer Sales Digital Training Manager and Content Developers to write scripts and design storyboards for content discussed with Consumer Sales leadership
Revise content as needed taking all feedback into account and using sound judgment in decision making
Remain current on changes in policies, procedures, and product offerings
Become knowledgeable in the specifications, capabilities and operation of Garmin products and software applications across all consumer markets
Understand customer/retail associate needs regarding Garmin products, features and benefits in order to develop media to assist in increasing retail sales
Produce content as requested from non-segment sources such as the training team or other managers
Review previously created content regularly for accuracy and necessity
Represent department and company image to the public by means of training material, mainly focused on videos
Ensure a high level of quality/accuracy is maintained in all content released to the public
Timely completion of tasks and/or projects of high complexity within the defined process
Work collaboratively/professionally with other Garmin associates
Offer suggestions for improving processes and guidelines
Understand and apply Garmin's Mission, Vision and Values
Stay informed of digital technology, video and film developments and changes
Ability to support up to 25% travel
Basic Qualifications
Bachelor's Degree AND a minimum of 1 year relevant experience (experience could include supporting Garmin products for internal applicants) OR a minimum of 5 years equivalent combination of education and relevant experience
Demonstrated experience in filming or editing content
Demonstrated proficiency with video editing software
Personal or professional demonstrated technical aptitude
Proficiency in Microsoft Excel and Word
Excellent researching, writing and editing skills for videos
Possess keen attention to detail/quality, able to exercise sound judgment while working proactively/effectively with minimal supervision, and able to prioritize/multi-task in a flexible, fast paced and challenging environment
Possess strong communication skills when working with staff at various levels
Must exhibit professionalism, be team-oriented, possess a positive attitude and work well with others
Possess customer experience and Garmin product knowledge
Desired Qualifications
Spoken and verbal presentations skills that lend themselves to on-camera training
Training experience with high profile clients and/or business partners
Practical experience in post-secondary or adult education
Knowledge of Garmin and competitive products
Experience in developing interactive, multimedia training materials
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
