We are Kolpak! We design, manufacture and supply best-in-class commercial walk-in coolers, freezers, and refrigeration equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.
As a Sales Engineer, you will be responsible for direct contact with dealers and reps. The Sales Engineer communicates to understand the needs and expectations of each project effectively through orders, quotations and drawings. Manages projects to completion, while gaining knowledge. Will become an expert in configuring custom solutions to address customer needs.
Reporting directly to the Sales Engineering Manager, this position is based on-site in Parsons, TN*.
Major Accountability:
Assist in resolving quality issues with direct communication with the QC department supplying pictures or issues seen in the field as needed.
Process orders accurately and timely. Review each order with Production Control for the best available shipping date before booking an order.
Revise quotations and/or drawings as necessary, review pricing to ensure the quote and purchase order is accurate.
Key Tasks & Responsibilities:
Assist the QC Department and manufacturing staff to resolve quality issues - supplying project numbers, pictures or issues in the field that are not up to customer standards.
Assist complex customer needs and transition that need to a friendly manufacturing standard process. Help the customer with complicated layouts that the factory may not be able to manufacture to ensure the project stays a Kolpak order.
Communicate required information effectively with external and internal contacts on shortages or order date move outs as necessary.
Process orders accurately within assigned timelines.
Originate or revise quotations and/or drawings to meet project needs.
Work within a team structure to support a pre-determined territory and provide back up within the team. This may include any chain accounts established in that territory.
Provide support role to Logistics, Engineering, Manufacturing, Quality, Service, Parts and Credit departments regarding customers business before and after the sale.
Work with Product Design to best determine how to meet the project needs with reasonable equipment design and function through presentation drawings.
Participate and contribute to cross-functional product and process development teams as required.
Qualifications
Qualifications:
Associate's degree in business with a minimum of 3 years' experience in commercial foodservice industry; in lieu of education will consider 5 or more years in commercial foodservice industry
Must have strong verbal and written communication skills
Must understand construction documents and specifications and possess basic math skills
Attention to detail a must
Proficient in MS Office Suite
Ability to interact effectively with all levels of the organization.
Must be able to wear PPE as needed.
Our Benefits:
We believe that our people our one of our most valuable assets. That's why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:
Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more...
*Kolpak is dedicated to ensuring confidence in the future of food service businesses and operations. Since 1969, Kolpak has manufactured quality, reliable, and efficient walk-in coolers, freezers, and refrigeration that protects our customers' products and promises they need to deliver, both today and for years to come. Our commitment to the industry and our customers has made Kolpak a leading global brand. The Kolpak facility is centrally located between Memphis and Nashville, just off I-40 on the beautiful Tennessee River in Parsons, TN. Kolpak, a Welbilt brand, is a division of Ali Group.
For more information about Kolpak, visit www.kolpak.com
Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.
