As a Sr. Manager, Carrier Sales, your primary responsibility is to lead and manage a carrier sales team operating within a designated geographic area. Your key objective revolves around owning and directing key booking inputs to lead to the best outcomes. This includes understanding and leveraging the best booking channels by lane and load type, acting as the key stakeholder for long-term pricing, and quickly reacting to pivotal market changes with a comprehensive management plan. You will also act as the ultimate business owner for service in your region, connecting customer needs to outcomes whenever possible. This role demands a data-driven leader equipped with sales management acumen, the ability to develop carrier managers, strong communication skills, and a profound comprehension of market dynamics prevailing within the allocated territory.
What You'll Do
Leadership and Team Management:
Provide effective leadership to the regional sales team.
Conduct coaching and mentoring sessions for the development of carrier representatives and managers.
Establish performance expectations for each representative and manager through consistent feedback and follow-ups.
Hold biweekly one-on-one discussions with each representative.
Market Expertise:
Leading expert in current market conditions, which you will be responsible for communicating to your reps, contracted agents, and AM peers
Deny or approve offers from the product, team, and contracted agents
Stakeholder Management:
Communicate often with account management and pricing leadership on changing needs based on market conditions and service expectations
Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
Communication:
Share pertinent market updates and information concerning the load board within your region with the wider UF team
Ensure optimal coverage and service quality at the account level.
Monitor and mitigate abandonment percentage to maintain operational efficiency.
Pricing:
Owner of long-haul pricing in their region in partnership with the pricing team
Key partner in spot pricing insights to pricing team and cost adjustment needs for carrier rate updates in bulk
Reporting and Analysis:
Meticulous ownership of regional level metrics to drive pricing and strategy changes within your owner region
Leverage data and analytics to drive informed decisions and refine sales strategies.
Administrative and Organizational Skills:
Maintain an SLA for load booking by region and manage to an appropriate staffing model
Basic Qualifications:
Bachelor's degree
Minimum of 4+ years of management experience
Logistics experience in Carrier Sales or Account Management
Intermediate analytical background and knowledge of analytical tools (Excel, etc.)
Preferred Qualifications:
Ability to travel domestically up to 25% of the time as needed
Knowledge of product and technology within the industry
About Uber Freight
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.
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EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
