Training Specialist, LTSS Service Coordination




Location:Virginia. This is a hybrid role with 1 - 2 days per week required in-office. The ideal candidate will live within 50 miles of one of our Richmond, Norfolk, Roanoke or DC Elevance Health PulsePoint locations.



Hours
: General business hours, Monday through Friday.




Travel
: Travels locally to worksite and other locations as necessary.


The Training Specialist, LTSS Service Coordination is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.



How you will make an impact:

• Facilitates learning events that are performance-based in nature.
  
  


• Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments.
  
  


• Employs rapid course development methodologies to quickly meet market needs.
  
  


• Exercises management of the learning environment including learner performance and escalates issues to leadership.
  
  


• Measures, tracks and evaluates learner and market satisfaction.
  
  


• Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
  
  


• Keeps technical skills updated.
  
  

• Requires BA/BS in related field and a minimum of 2 years training experience; or any combination of education and experience, which would provide an equivalent background.
  
  


• Two years of LTSS or Medicaid experience or certification/license in the appropriate field may be required.
  
  

• Experience in managed care, preferred.
  
  


• Facilitating training experience, preferred.
  
  


• Content creator preferred.
  
  


• Training creation experience, preferred.
  
  


• Very strong written and verbal communication skills, preferred.