Community Relations Representative II at Elevance Health

Posted in Other 10 days ago.

Location: Naples, Florida





Job Description:

Simply Healthcare Plans, Inc. is a proud member of Elevance Health's family of brands. We are a licensed health maintenance organization with health plans for people enrolled in Medicaid and/or Medicare programs in Florida.



Community Relations Representative II




Location: This is a field based position supporting our Naples and Ft. Myers market. The ideal candidate must reside in Naples and Ft. Myers, FL. This position will work a hybrid model (remote and office). The ideal candidate may live within 50 miles of one of our Elevance Health PulsePoint locations.


The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community.



How You Will Make an Impact



Primary duties may include, but are not limited to:


  • Leads and manages strategies within a specific territory or business initiative.


  • Acts as liaison with community advocacy groups that impacts target population.


  • Identifies, develops and builds relationships with community organizations, provider offices, and faith-based organizations; and performs activities to enhance presence in the community.


  • Assists members and potential members with benefit and/or enrollments inquiries.


  • Identifies cultural issues regarding current and potential members and communicate issues to management.


  • Tracks all marketing and sales activities and maintains sales database.


  • Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.





Minimum Requirements:



  • Requires a HS diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.


  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.


  • Insurance license may be required dependent on state.





Preferred Skills, Capabilities, and Experiences:



  • AD or BA/BS preferred.


  • Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.


  • State health insurance licensure preferred.



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