Posted in Other 13 days ago.
Location: Winston-Salem, North Carolina
Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.
Essential Functions:
Oversees operations of Food and Beverage and Room Service departments.
Supervises and delegates responsibilities to the F&B Server(s).
Meets with clients and in-house staff to determine the best timing for their function.
Assists the Associate Director of Food and Beverage and the F&B Manager with the implementation of budgets for departments, and works within that budget by managing payroll and food costs effectively.
Keeps current on trends related to dining service standards.
Monitors cleanliness and upkeep of the dining areas and the equipment used by the service staff. Oversees sanitation and cleanliness standards in all related service areas.
Oversees quality and presentation of all food products. Critiques the presentation of buffets and food stations, coffee breaks, and bars. Ensures that the service and presentation standards are maintained through the staff.
Communicate daily with the Associate Director of Food and Beverage and the F&B Manager regarding any service-related issues.
Maintains a good level of employee and guest relations.
Attends weekly Coordination Meetings.
Enforces rules of conduct and discipline in accordance with the rules and regulations outlined in the Employee Handbook.
Ensures that subordinates have proper equipment and supplies with which to do their job.
Performs other related duties as assigned.
Required Education, Knowledge, Skills, Abilities:
Excellent interpersonal skills, including customer service skills.
Ability to make decisions using independent judgment.
Ability to resolve conflicts among guests and/or employees.
Knowledge of items such as alcohol, coffee products, etc.
Demonstrated knowledge of wine.
Knowledge of basic Accounting procedures, such as budgeting and purchasing tasks.
Proficiency in standard PC office software.
Ability to organize space and equipment.
Ability to communicate effectively, both orally and in writing, in the English language.
Ability to train staff members on a variety of subject matters.
Preferred Education, Knowledge, Skills, Abilities:
Two years of related supervisory experience in an upscale hospitality facility or restaurant environment, or an equivalent combination of experience and education.
Accountabilities:
Works under minimal supervision. Accountable for fiscal responsibility for food and beverage departments and operations.
The position requires the supervision of others.
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Physical Requirements:
Ability to perform medium work: Exerting up to 50 pounds of force occasionally.
Balancing, stooping, reaching, standing, walking, lifting, grasping, talking, hearing and repetitive motions.
Visual acuity to perform an activity where the seeing job is at or within arm's reach.
Environmental Conditions:
Subject to both environmental conditions: activities occur both inside and outside.
Disclaimer:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.
To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.
