The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.


Applicants must be legally authorized to work in the United States. Sponsorship not available.


Our client is seeking a Business Systems Analyst II in Richmond, VA\ Hybrid.


Role Description


The Business System Analyst II will serve as the primary systems manager for a designated set of platforms. This individual will be responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies. Individual will receive business needs from internal stakeholders, solicit product and enhancement requirements from end users and must be able to convert the requests from both into a workable solution which optimizes business and end user value. This individual will also be responsible for overall system design documentation and assisting in successful rollout of new features and enhancements.


Position Accountabilities
Facilitate and translate business requirements into technical requirements to guide the implementation of new features, systems, and enhancements and upgrades
Work with vendors to ensure the system solution satisfies the business requirements
Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals
Act as technical focal point for the business in the presentation of the new system/application to the company's Application and Architecture Review Board
Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow; develop diagrams and flowcharts of system view - Technical maps
Develop and maintain design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems
Provide systems analysis (e.g. creation of technical requirements, access framework, data flow and operational process mapping, system testing) expertise focusing on gap identification
Improve systems and operational workflows by studying current practices and designing modifications/enhancements
Help identify control points in new systems designs and workflows and works with customers to ensure the working environments are properly controlled
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
Provide ongoing support structure is in place and the Roles and Responsibilities are documented before an application or system is approved for production readiness and other impacted applications/systems are included in the assessment
Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process.
Represent production changes to the Change Control Board complying with the requirements of this process
Represent project related system change efforts in Change Control Board Forum
Actively participate in and lead system and unit testing for modified and new systems and other post-implementation support
Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company with their business strategies


Skills & Requirements


Position Qualifications
Education Requirements
College diploma or university degree in the field of business administration, computer science, engineering, or management information systems or equivalent work experience
Minimum of 10+ years related work experience.


Knowledge & Skills
Strong IT background with an understanding of banking operations, products, processes and procedures
Excellent analytical and creative problem-solving skills.
Excellent written and oral communication skills.
Ability to conduct research into systems issues and products as required.
Ability to communicate ideas in both technical and user-friendly language.
Highly self-motivated and directed along with strong critical thinking and engineering/re-engineering skills
Ability to effectively prioritize and execute tasks in a high-pressure environment and work though workflow analysis.
Experience working in a team-oriented, collaborative and customer centric environment.
Familiarity with corporate security policies and managing user access/profiles


Benefits/Other Compensation


This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).


Why Hays?


You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.


Nervous about an upcoming interview? Unsure how to write a new resume?


Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.


Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.


In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.


Drug testing may be required; please contact a recruiter for more information.


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#1167539 - Cindy Martinez