Summary
Responsible for focusing on client solutions to their banking needs while processing transactions and following established bank policies and procedures. Delivers a positive client experience with each interaction.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operate cash drawer and accurately process client transactionsPromote the banks products and services through referralsProvide solutions to clients needs via phone and face-to-face interactionsContribute to a positive working environment that facilitates exceptional service, expanding profitable client relationships and employee engagementStrive to meet/exceed established Department and individual goals while taking ownership of achieving those goalsEnsure continuous training and development for selfFollow policies and procedures to protect the bank from risk and exposure
Competencies
Alliance Bank core values: Be Responsive, Have Integrity, Be Secure, Deliver Value, Be ReliableBuilding RelationshipsProblem SolvingAccuracyAttention to DetailIdentify Client needs
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment & Physical Demands
This position may require travel by vehicle to Alliance Bank Offices dependent on staffing needs.
This job operates in a clerical office setting and routinely uses standard office equipment. This position requires manual dexterity and the ability to lift, bend, or stand as necessary.
Position Type/Expected Hours of Work
This may be a full-time or part-time position. Full-time employee must work 35-40 hours per week average to maintain full-time status. Part-time must average under 30 hours per week annually.
Education and Experience
High school diploma or equivalent requiredNo experience required; customer service preferred
AAP/EEO Statement
Alliance Bank is an Equal Employment Opportunity Employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.