Vertiv is hiring a Senior Director of Quality in Westerville, OH who will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products and services meet the highest standards of quality and reliability. The Senior Director of Quality will lead a team of quality professionals in efforts to drive Quality Excellence within their area of responsibility while working closely with the broader Global Quality organization and cross-functional partners to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.
RESPONSIBILITIES
Serve as the primary point of contact for quality-related inquiries from customers and other stakeholders.
Participate in the development and deployment of Global Quality standards and ensure deployment within the region of responsibility.
Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers' expectations.
Establish and maintain quality control processes and procedures for all aspects of product/service development, manufacturing, and delivery.
Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements.
Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement.
Drive continuous improvement initiatives to enhance product/service quality, reduce defects, and improve customer satisfaction.
Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
Report out status of KPIs within region and corrective action plans in various meetings, including Quality Quarterly Business Reviews to the Executive Leadership Team.
QUALIFICATIONS
Minimum Job Qualifications:
Minimum of 15 years of experience in quality, or a related field, with at least 7 years in a leadership or managerial role.
Proven track record of developing and implementing quality management systems and processes in a manufacturing or production environment.
Strong knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
Experience leading cross-functional teams and driving continuous improvement initiatives.
Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.
Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions.
EDUCATION AND CERTIFICATIONS
BA, BS or equivalent experience in related field; advanced degree preferred.
Certification in quality management (e.g., Six Sigma, Lean, ASQ) is a plus.
PHYSICAL REQUIREMENTS
No Special Physical Requirements
ENVIRONMENTAL DEMANDS
No Specific Environmental Demands
TRAVEL TIME REQUIRED
50%
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
