Thinking and acting like and Owner exemplifies the Tenant Coordinator role at Brixmor. Being a tenant coordinator provides individuals with the opportunity to interact with people from nearly every discipline within the company, while also providing a welcoming experience to our diverse mix of tenant business owners. This position is responsible for aiding new tenants as they prepare to open their business. The position requires hands on experience with construction, architectural design, permitting, property management and lease administration. Successful performance will be measured by qualitative aspects such as Tenant satisfaction as well as measurable results such as actual vs budgeted rent commencement. This position requires strong negotiating skills, verbal & written communication skills, accuracy and accountability, judgment and confidentiality. The Tenant Coordinator position functions at a high capacity within the context of a larger team, setting & implementing goals and supporting leasing initiatives.
Duties & Responsibilities include, but not limited to:
NOI Enhancement:
Keep watchful eye on budgeted rent commencement dates as it relates to the progress of the tenant and the rent commencement criteria contained in the Lease
Push to bring individual tenant rent commencement dates prior to budget
Operational:
Ensure tenant compliance with requirements of the lease – operational and functional
Ensure tenants understand the specific requirements of the intended property
Review and approve tenant construction drawings
Track the permitting, bidding and construction phases of tenant’s work through opening
Flagging problems with tenants that do not have the financial reserves or professional capability to meet the terms of their lease agreements
Property site visits to verify tenant construction progress and compliance with approved drawings
Administrative:
Update e-Builder with tenant contacts, progress status, critical dates and rent commencement criteria
Provide Lease Administration pertinent information to administer the Lease including critical dates and documents for the Lease file
Track key lease deliverables to ensure timely compliance
Facilitate bi-weekly team meetings tracking rent commencements
Update Brixmor plan archive with final tenant drawings
Legal:
Ability to interpret and abstract pertinent lease provisions
Monitor and ensure satisfaction of lease contingencies and consents
Anticipate potential tenant problems and address them before they become legal or collections issues
Community & Municipal Involvement:
Interact with city officials to maintain good relationships
Position Requirements:
Strong administrative, verbal & written communication skills, ability to communicate clearly with both internal & external customers and at all levels within the Brixmor organization
Skilled in customer service and tenant relations
Understand contracts/leases
Understand the construction permit process
Ability to read and understand construction drawings
Ability to present self and Brixmor in a professional manner in all communications and actions
Solid time management skills; ability to prioritize, organize and balance multiple tasks and requests
Must have a strong work ethic and ability to work in a fast-paced environment.
Ability to work independently and as a team player and work well with Senior Management, tenants, managers, lease administration, and corporate personnel, architects, contractors and other daily contacts
Proficiency with Microsoft Office software
Ability to work required hours; willingness and ability to travel required
Experience with eBuilder a plus
Education and/or Experience:
Bachelor’s degree or equivalent work experience
A minimum of 3 years of broad-based construction or tenant relations experience including time in the commercial/community shopping center industry
Brixmor offers a hybrid work schedule (first two days of the week in the office, the balance from home), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.
The base salary range for this position has been established as $60,000-$65,000 PLUS participation in our annual cash bonus plan. This salary range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
