Job Description:
Job Details
Job Location: Corporate Office - Jacksonville, FL
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Day
Description
Job Summary
The Repair Technician is responsible for the accurate and timely repair to mechanical and electronic components of medical equipment.
Essential Functions, Duties, and Responsibilities
- Coordinates or performs the checks for in service requests from customers and documents the condition of the material.
- Determines if material is under warranty and calculates service charges.
- Trouble shoots devices and performs repairs to components on medical equipment.
- Coordinates and documents final assessment that equipment is repaired to conformity.
- Provides excellent field customer services support.
- Responsible for providing updates on projects and required data entry.
- Entries documented and tracked in SAP, or other data management systems.
- Assures areas of responsibility are kept in a clean safe and orderly manner.
- Performs other related duties as assigned.
Qualifications Educational and Experience Requirements
- High school diploma or equivalent.
- Work experience in similar field helpful
- User of Microsoft Office applications
- Use of SAP preferred, but not required.
- Previous experiences repairing small electronic or medical equipment preferred, but not required.
Knowledge, Skills, and Abilities
- Adhere and support KLS Martins quality and safety policies and procedures.
- Ability to retrieve and interpret documentation.
- Able to work in a team setting and independently under minimum supervision.
- Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
- Problem solving & Decision Making / Adaptability & Flexibility
- High level of customer service displaying positive attitude.
- Ability to complete required certifications for repair of medical equipment
Skill Requirements
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Maintain records/logs
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
- Verbal communication
- Written communication
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Basic mathematical concepts (e.g. add, subtract)
Physical Requirements
- Sitting for extended periods
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Lifting/carrying up to 20 pounds various items
- Lifting/carrying more than 20 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
- Writing
Hazards
- Normal office environment
- Housekeeping and/or cleaning agents
Job Summary The Repair Technician is responsible for the accurate and timely repair to mechanical and electronic components of medical equipment.
Essential Functions, Duties, and Responsibilities
- Coordinates or performs the checks for in service requests from customers and documents the condition of the material.
- Determines if material is under warranty and calculates service charges.
- Trouble shoots devices and performs repairs to components on medical equipment.
- Coordinates and documents final assessment that equipment is repaired to conformity.
- Provides excellent field customer services support.
- Responsible for providing updates on projects and required data entry.
- Entries documented and tracked in SAP, or other data management systems.
- Assures areas of responsibility are kept in a clean safe and orderly manner.
- Performs other related duties as assigned.
Educational and Experience Requirements
- High school diploma or equivalent.
- Work experience in similar field helpful
- User of Microsoft Office applications
- Use of SAP preferred, but not required.
- Previous experiences repairing small electronic or medical equipment preferred, but not required.
Knowledge, Skills, and Abilities
- Adhere and support KLS Martins quality and safety policies and procedures.
- Ability to retrieve and interpret documentation.
- Able to work in a team setting and independently under minimum supervision.
- Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
- Problem solving & Decision Making / Adaptability & Flexibility
- High level of customer service displaying positive attitude.
- Ability to complete required certifications for repair of medical equipment
Skill Requirements
- Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Maintain records/logs
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
- Verbal communication
- Written communication
- Research, analyze and interpret information
- Investigate, evaluate, recommend action
- Basic mathematical concepts (e.g. add, subtract)
Physical Requirements
- Sitting for extended periods
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
- Maintain regular, punctual attendance
- Lifting/carrying up to 20 pounds various items
- Lifting/carrying more than 20 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
- Writing
Hazards
- Normal office environment
- Housekeeping and/or cleaning agents
