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A Day in the Life
TMS - Program Manager (Superuser)
Position overview
The TMS Program Manager will be responsible for supporting the strategy and execution (standup) of the TMS Implementation & Deployment Strategy. In addition, the TMS Program Manager is responsible for developing & deploying Process Improvements, as well as ensuring a global governance to the Program.
In this role, you will play a vital role in the implementation and support of the TMS. This role is a part of the Deliver Transportation COE team and will work in an international environment together with colleagues based in EMEA, Americas, APAC/GC. This role offers an exciting blend of tech management and Business process solutioning across the Global Supply Chain.
This role is accountable for transportation TMS training within the organization, including setting the training strategy in partnership with Knowledge Management, ensuring regional teams have the support to train new hires and to deploy supplemental training as needed.
Additionally, this role is responsible for process improvement opportunities within the TMS Program and will work the different functional teams to prioritize initiatives aligning with the current MDT strategy, and oversees projects owned by the process improvement team.
We are looking for a result-oriented person with positive mindset, one who is self-motivated, engaged, and willing to take ownership. You enjoy working in a global team where a welcoming attitude and good communication skills are a key attribute. One who is a good problem solver, is creative in solutioning and one who has a determined approach. You are also structured and motivated by practical thinking.

System Management & Maintenance:

• Support the requirements and Information gathering to support TMS Design and Implementation


• Oversee and maintain the TMS platform, ensuring its effective functionality and integration with other systems/applications


• Manage, Support & maintain business owned master data in the TMS


• Configure the TMS software to meet our business needs and requirements


• Provide TMS expertise to challenge, support, enable, implement and improve business performance and processes.


• Follow up on deviations, solve logistical errors and apply long-term solutions


• Support application change requests together with business stakeholders


• Troubleshoot and resolve any issues or errors related to the TMS software, such as data integrity, connectivity, and functionality


• Provide technical support and guidance to end users of the TMS software


• Collaborate with other IT staff and TMS vendor Software representatives to ensure the smooth integration and operation of the TMS software with other systems and applications


• Stay updated on the latest features and enhancements of the TMS and recommend improvements or upgrades as needed

Carrier Rate, Route & Integration

• Initial Standup & Deployment of all Carrier Connectivity


• Initial Standup of all route and rate maintenance, including ongoing maintenance and troubleshooting


• Manage and maintain strategy by carrier for collaboration & connectivity, including trouble shooting and problem solving where solutions need to be enhanced


• Collaborative Contract Lifecycle Management within TMS: In partnership with Indirect Supply Management, regional teams and LCC/Planner day to day execution.


• Supports Budget Management and Carrier Alignment by accurately aligning system rate / route load and performing testing as needed to ensure accuracy and alignment.


• Provide FP&A Support


• Compliance and Procedures: Work alongside carrier performance team to ensure compliance to contract, develop procedures, and maintain accurate records.


• Systematic Updates: Maintain precise and updated contract records within the systems, enhancing accessibility and accuracy of information.


• Pricing Guidance and Contract Support: Provide pricing guidance, contract support, and facilitate setups.


• Cross-Functional Collaboration: Collaborate for operational excellence with cross-functional teams.


• Identifies carrier's ability to connect

Continuous Improvement:

• Support Process improvement initiatives that enhance day to day execution


• Capturing business requirements and translating into actionable system configuration changes which drive efficiency


• Participate in and support investigations, pre-studies and User Acceptance tests driven by needed changes


• Work closely with IT and vendor support teams to implement and test new features

User Training & Support:

• Act as the first point of contact for TMS-related issues, providing support and solutions as needed


• Help support SOPs and Work Instructions for TMS Users


• Assist team with the know-how to utilize the TMS efficiently and effectively, ensuring smooth internal operations

Must Have: Minimum Requirements

• Bachelors degree required


• Minimum of 5 years of relevant experience in transportation/logistics , or advanced degree with a minimum of 3 years of relevant experience in transportation/logistics

Nice to Have:

• Experience implementing and configuring TMS systems


• Team Oriented


• Experience working in or implementing Blueyonder TMS desirable, but not required


• Technical / Analytics Skills


• Ability to prioritize in a high demanding area


• Ability to develop and maintain cross-functional and global networks


• Proven problem-solving and troubleshooting abilities


• Good communication and cooperative skills


• Desire to Learn/curiosity to fully understand & solve


• Customer Service oriented

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$92,800.00 - $139,200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.