DSS, Inc. is a drug and alcohol free workplace (DFWP). DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply. We are ADEA and ADA compliant.
Level: Experienced
Travel Percentage: None
Job Location: REMOTE POSITION - Anywhere, FL
Job Shift: Day
Position Type: Full Time
Job Category: Marketing
Education Level: 4 Year Degree
HubSpot CRM Specialist
The CRM Specialist is primary responsibility is to oversee and maintain the company's CRM system (HubSpot) in coordination with the marketing and sales teams. In this role, you will be relied upon to improve existing processes and deploy new ones to improve corporate KPIs and influence growth.
Are you self-motivated? Want to have a direct impact on our business processes? Are you a team player that can add their own perspective to an existing dynamic? Well then, keep reading.
What you will do:
Use your extensive knowledge of HubSpot’s configuration and technical/functional capabilities to maintain and evolve a CRM that bolsters the company’s business.
Build and manage dashboards, layouts, reports, process automation, and other configurable interface parts to supply users with optimized data to support smart decisions.
Maintain data integrity, security, and best practices to maintain a CRM that is a reliable source of data for the business
Collaborate with Communications Manager on email marketing program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements.
You have:
3+ years of experience as a HubSpot administrator
Have certifications for HubSpot Sales, HubSpot Marketing Software, and Service Hub.
The expertise to design and implement complex system processes and designs specifically demonstrating the ability to create custom elements like custom objects, workflows, and views, indicating an intermediate level of proficiency in CRM administration or development
Strong skill in project creation and management, including intake of tasks, prioritization, and successful delivery with communication and training
A self-motivated, entrepreneurial spirit
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.
Skills:
Required HubSpot Knowledge
Workflow Automation
Database Hygiene
Segmentation Targeting
A/B Testing
Email & Landing Page Design
HTML and CSS Knowledge
Lead Nurturing / Scoring
Required:
3+ years in Marketing, or related field is required.
Working knowledge of Microsoft Office and web content management systems experience
Ability to navigate a high-volume, fast-paced environment
Strong presentation and communication skills, and the ability to rally and influence to get things done
Good organizational, planning, and coordination skills
Ability to multi-task and re-prioritize as needed
Desire to take full ownership of assigned projects and can work independently
Possesses a sense of urgency; is self-motivated and detail-minded
Strong interpersonal skills and ability to build collaborative relationships
Proactive approach in resolving problems and issues
Desired:
Digital Marketing experience – paid advertising, paid social media (Linked-In)
Education:
Required: Bachelor’s degree in marketing, or equivalent
Years of experience in a similar role:
Required:
3+ years in Marketing, or related field is required.
PHYSICAL DEMANDS (per observation of incumbents in this position):
Standing
10% per day
Sitting
55% per day
Walking
18% per day
Stooping
5% per day
Lifting
If traveling, ability to lift up to 50 lbs. unassisted (luggage, laptop etc.)
Up to 10 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)
Computer Work
75% per day
Telephone Work
75% per day
Reading
75% per day
Other, please specify
25% per day video or in person communication with team
SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES
Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.
