Manage and grow existing customer accounts with an entrepreneurial mindset and sound business acumen
Exhibit aptitude with financial analysis and models, including proficiency in working with various financial spreadsheets, forecasting, NPV, capital valuation, internal rates of return, etc.
Creatively and aggressively seek new customer deals, demonstrating a high level of know-how in prospecting and lead generation
Utilize industry partners and resources to identify and scope new business/projects outside existing KM fence lines
Negotiate transactions and long term commitments
Draft and manage contract positions, including boilerplate language with support of KM Legal
Lead ad hoc teams in determining asset solutions that solve customer's logistics problems
Build KM value with customers and ensure continuous service improvement, especially through the use of key performance indicators
Think and act strategically, understand market dynamics relative to customers requirements; write effective account plans for key strategic customers as required
Perform competitive analysis
Coordinate customer service response with functional peers for assigned customers; solve problems with diplomacy
Develop and maintain close business relationships with existing and potential customers
Identify and initiate capital projects to support new business growth or enhance asset profitability
Work with Field Operations, Engineering, Regulatory and other KM groups as required in response to new leads/inquiries development and implementation of new deals and inquiries
Ensure compliance with all permit and regulatory requirements, in conjunction with KM EH&S resources
Communicate effectively and regularly with Management on issues, goals and objectives
Complete special projects and annual objectives as assigned
Deal with a wide variety of people, internally and externally, with tact, courtesy and professionalism
Communicate effectively with individuals and groups using a high level of proficiency in verbal, written and listening skills
Maintain a high regard for personal safety, for the safety of company assets and other employees, and for customers on KM premises
Travel required to effectively support customer's terminal positions and all necessary industry relationships
Position Requirements
Educational Requirements (minimal requirements and any additional education or training that would be helpful)
Bachelor's degree from an accredited institution in Business Administration, Marketing, Accounting, Finance, Economics, Engineering or related field is required.
A minimum of five years directly related commercial experience in the steel, mineral, chemical or petroleum industry or similar commercial activity in terminals/logistics/distribution or other transferable fields may be considered as a substitute for the degree requisite.
A minimum five years direct work experience in a related industry or comparable military background. Preference for and understanding of either chemical, petroleum or natural oils sales/marketing, or transportation and storage services--creating customer value, and knowledge of industry practices and processes Proficient in negotiation skills or the demonstrated aptitude to develop those skills
Must be able to clearly present ideas, proposals and results to business segment leaders and to customers
Intermediate to advanced proficiency level with Microsoft applications, including but not limited to Outlook, Word and Excel for the purpose of word processing, spreadsheets and analysis, and financial modeling
Strong analytical skills and logical thought processes, with the ability to identify and resolve complex issues/problems including but not limited to complex economic/financial models
Ability to organize and prioritize daily work, and maintain strict confidentiality
Must be able to successfully and simultaneously manage multiple tasks, and work with minimal direct supervision
Must possess general understanding of how corporate policies, procedures, practices and processes relate to associated business units, other region peers, and internal and external customers
Ability to work with a team, take direction from supervisor(s), focus attention on details, follow work rules, and adhere to required work schedules
Ability to work in a regulated or competitive environment that may include handling of sensitive company and customer information
Excellent communication and presentation skills, verbal and written
Must possess and maintain a valid driver's license, and a driving record satisfactory to the company and its insurers
Must be knowledgeable in standard industry practices and trends, and related policies, including ability to attend conferences and training/refreshers as required
Solid leadership, communication and interpersonal skills, and the ability to lead ad-hoc teams with varying disciplines, backgrounds and experience levels
Maintain a regular, dependable attendance record and a high level of personal performance
Travel required to effectively support customer's terminal positions and all necessary industry relationships
Carry a company-provided cell phone and be available to respond during working hours, and occasionally during non-working hours
Successful completion of a background check and drug screen upon offer
And other related duties as assigned
Preferred Experience, Skills and Knowledge (above the minimum requirements; not required, but advantageous in this position)
Respected industry reputation and established contacts with all industry participants, including producers, significant end-users and/or middlemen (traders, brokers, distributors, marketers), is desirable
Understanding of the bulk commodity storage and handling markets
EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
