Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children, implementing hygiene initiatives in Cambodia or rebuilding projects in Central America, or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications-you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.
Purpose
The Program Compliance Coordinator is responsible for ensuring CWS Houston programs adhere to government regulations, internal compliance policies, and funder requirements, while maintaining accurate data and reporting systems. This role combines compliance oversight with data management to support efficient program delivery, avoid risks, and uphold CWS's commitment to excellence in service provision.
Responsibilities
Coordinate, review, and update compliance policies and procedures to ensure adherence to government and funder requirements for all CWS Houston programs.
Work closely with leadership to develop and implement compliance and data management policies, conducting both systematic and random audits to maintain ongoing compliance.
Ensure accurate and timely data entry in state and internal databases.
Produce customized reports on program trends, compliance findings, and other valuable insights, synthesizing data for management and funder reports.
Perform regular data reviews, ensuring consistency and accuracy across databases, client files, and reports to meet funder standards and internal quality control processes.
Assist in conducting audits and interpreting results, coordinating corrective actions and providing training to staff to address any compliance gaps.
Conduct training sessions on compliance and data reporting standards, policies, and best practices, including technical support for database use.
Manage the secure storage and maintenance of digital and physical client data, ensuring adherence to grant requirements.
Support grant development and other projects through research, data insights, and collaboration with leadership on strategic initiatives.
Work closely with program managers, officers, and other staff to align compliance and data practices, ensuring a cohesive approach to program operations and quality improvement.
Perform other duties as assigned.
Qualifications
Education:
Minimum education Bachelor's degree and at least 4 years' experience in refugee services or related field.
Experience:
4 years minimum experience in compliance oversight and data management.
Background in data reporting, producing insights on program trends and compliance findings.
Experience in conducting audits and maintaining compliance with government and funder requirements.
Skills:
Strong attention to detail and accuracy in data entry, quality control, and reporting, particularly when working with complex data sets and spreadsheets.
Excellent organizational and time management skills, with the ability to handle multiple tasks and meet deadlines.
Effective written and verbal communication skills, with the ability to collaborate across teams and provide training on compliance and data protocols.
Proficiency in Microsoft Office Suite and database applications; strong computer literacy in word processing and data management.
Special Requirements
Benefits
CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (18 Paid Days Off; 24 Days after 2 Years) - 14 Official Holidays - 12 Sick Days Off (Accrued monthly) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts
