Walmart+ functions as a startup within the larger Walmart Organization. As one of the fastest growing functions within the Walmart organization - we value individuals who are customer obsessed, data-driven, and have a bias towards action. Your OKRs will be directly tied to the value you provide to our most loyal customers, and we welcome candidates who are up for the challenge. As part of the W+ Customer Product team, your charter will be to build ideal experiences for members who leverage our services across their many needs.
Duties:
Develop, implement, and optimize processes for payment success rate.
Design and maintain a comprehensive disputes framework within the payment network ecosystem.
Continuously evaluate and optimize payment logic algorithms to improve transaction success rates and reduce failures.
Conduct data analysis and A/B testing to identify opportunities for enhancing payment routing and decision-making processes.
Conduct a thorough review of existing network and product rules governing payment transactions
Collaborate closely with product managers, engineering, operations, legal, compliance, and business development teams to define product strategies and priorities.
Execute sizing, forecasting, and funnel conversion analysis to prioritize product feature launches.
Work with product and business teams to understand new product launches and define Key Performance Indicators (KPIs) and metrics to measure performance.
Design and implement data pipelines and ETL jobs to create new data tables that can capture more refined parameters that can improve analytics and data science efficiency. B
Build dashboards and self-serve tools to enable Product Managers and Business Leaders to track the performance of member acquisition, retention, benefits, and engagement metrics. Conduct hypothesis testing and statistical power analysis to guide and execute the analytics and data science strategy for the product analytics team.
Execute project management and documentation using Jira and Confluence.
Minimum education and experience required:
Domain expertise in payment processing methods including card network, ACH, check, virtual cards, digital wallets, and international payments.
Deep understanding of payment network infrastructure, including transaction processing, authorization, and settlement.
Master's degree or equivalent in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology, Management, or related field and 3 years of experience in analytics related field.
OR bachelor's degree or equivalent in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology, Management, or related field and 5 years of experience in an analytics related field.
Skills required:
Experience analyzing clickstream web data using Hive SQL, Big query, and Google Cloud.
Experience analyzing customer transactional data using SQL.
Experience developing dashboards using Tableau.
Experience using Excel, Python or R
We offer competitive salaries, comprehensive benefits, and a vibrant and collaborative work environment to help you achieve your career goals. Join us in our mission to provide customers with the best possible eCommerce experience and shape the future of retail!
Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change Curiosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.
Focus on our Associates
Diversity, Equity & Inclusion • Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11075:The annual salary range for this position is $132,000.00-$264,000.00 Sunnyvale, California US-04396:The annual salary range for this position is $143,000.00-$286,000.00
Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 2 years' experience in an analytics related field. Option 3: 6 years' experience in an analytics or related field
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
840 W California Ave, Sunnyvale, CA 94086-4828, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
"At Walmart, you have the support you need at any given moment no matter the circumstance." - Shelby, Project Analyst
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