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Academic Req:

Support Services (Case Management/Clinical Services) APD Required - Bachelor's or undergraduate degree from an accredited program/university preferably in one of the following areas: social work; psychology, criminal justice, sociology, behavioral health, behavioral analysis, or related field of study. Preferred - Graduate degree from accredited program/university in a related field and clinical licensure.



Certifications: First aid, CPR, Emergency behavior intervention



Work experience: Required - Four (4) years of related experience and/or training, including progressive supervision; Preferred - Six (6) plus years related experience and/or training, including progressive supervision.



Critical Action Items & Measurable Deliverables:

1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2. Monitor the program through frequent observation and evaluation of program services; buildings, grounds, and equipment; staff; children and vehicles.
3. Develop proactive plans of action for every area of service assigned by the Program Director or Associate Executive Director/Director.
4. Coordinate and facilitate budget management by acting as a liaison between departments and the Program Director and/or the Associate Executive Director/Director.
5. Provide timely feedback and support to personnel.
6. Develop and maintain personnel work schedules to ensure proper coverage and ratios.
7. Review all staff documentation to ensure it is accurate, complete, and timely.
8. Review staff personnel records to ensure going compliance with contractual and regulatory training requirements.
9. Consult, provide feedback, review performance, motivate, direct and redirect subordinates.
10. Adapt schedules to needs of the program based on changing workloads and needs.
11. Organize and manage time and resources to ensure timely completion of all assignment deadlines.
12. Supervise, facilitate, and participate in child assessments and admission processes as needed.
13. Respond to outside requests for persons authorized to receive information regarding children.
14. Provide and/or supervise crisis interventions involving children and/or families as needed.
15. Monitor facility video for to ensure compliance with action plans, contractual and regulatory requirements.
16. Participate in scheduled meetings and in team decisions and operations.
17. Work evenings, weekends and holidays as needed or requested by the position supervisor.
18. Implement Compass Connections System safety protocols including evacuating with children and other staff in case of an emergency.
19. Maintain confidentiality in all areas of the service population and program operations.
20. Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections System employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.



Other Responsibilities:

1. Facilitate and/or supervise programming, treatment, and discharge of children's placement and release as assigned.
2. Complete timely and accurate documentation in accordance with agency policies and procedures and contract and regulatory requirements and standards.
3. Frequently transverse from one area of the facility to another including interior and exterior areas.
4. Regularly observe and evaluate buildings, grounds equipment, staff, children, vehicles and other program resources and address issues and problems as needed.
5. Meet predetermined deadlines and reporting requirements for the position.
6. Communicate effectively in writing and verbally in English and Spanish.
7. Adhere to instructions provided by professional staff regarding each child and inform the Program Director of the information affecting the basic health and well-being of the service population.
8. Participates in the analysis and provision of behavioral health services related to skill acquisition development and the reduction of peer-to-peer aggression, restraints, and traumatic stress in the home environment.



Requirements:

1. Pass a pre-employment drug screen and random drug screens throughout employment.
2. Provide proof of work eligibility status upon request.
3. Pass a pre-employment and biennial criminal background checks.
4. Demonstrate the ability to:
a. Respond sensitively and competently to the service population's cultural and socio-economic characteristics.
b. Communicate effectively in writing and verbally in English and Spanish.
c. Work collaboratively with other staff members, service providers and professionals.
d. Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment.
e. Work in a fast-paced environment and maintain emotional control and professional composure at all times.
f. Maintain computer literacy required to meet the responsibilities of the position.
g. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
5. Demonstrate a working knowledge of all Compass Connections policies and procedures.


• Here at Compass Connections, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!


• Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.


• Compass Connections is an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Compass Connections, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
English (United States)
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EEO Statement



It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.


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