If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Individual will regularly interface with interLINK clients
Build and maintain positive relationships with clients
Identify opportunities for business growth - active listening to client needs, gather information and present internally with recommendation for solution.
Help oversee the timely resolution of customer complaints. Follow up with the relevant department to make sure issues are resolved according to business SLA's
Provide high touch, white glove service
Conduct quarterly or monthly client sweep review meetings - provide business update and address areas of opportunity for the client
Facilitate ad hoc calls / video conferences to check in with clients
Monitor news that is relevant to specific clients and the industry
Coordinate participation and support for client conferences and industry conferences.
Monitor program balance changes, milestones, trends and communicate internally as appropriate.
New product development - other product ideas and solutions to provide client with a comprehensive cash management solution from interLINK
Requirements:
College Graduate
15+ years of experience in financial services with a strong working knowledge of cash management and insured sweep space.
In-depth knowledge of broker dealer, clearing, custody and RIA space.
Sales/Sales Support Experience-Ability to work closely with sales lead to deliver high quality, high touch experience to clients and prospects
Strategic Mindset- Experience in strategizing responses, interactions, and steering the sales process from a strategic vantage point.
Nimble Decision Making-Adept at quick and effective decision making to capitalize on evolving sales opportunities and address unforeseen challenges.
Relationship Management-Proven ability to cultivate and maintain strong long-lasting relationships.
Cross-Selling Acumen-Demonstrated expertise in identifying and leveraging cross-selling opportunities to maximize client value and enhance revenue streams; interLINK will be the primary sales opportunity; alternative solutions are being developed and will be available to sell.
Networking Proficiency-Adept at building and maintaining a robust professional network to foster new business connections and amplify sales outreach efforts.
Active listener with ability to think on feet. Hear what client wants/needs and figure out how to deliver a solution.
Ability to fact find with client and present internally to address
The estimated salary range for this position is $140,000 USD to $160,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
