Job Description Provide a high level of customer service, administrative support, and project coordination throughout the talent acquisition process. Focus is on the full candidate experience pre- and post-job offer, including all pre-employment onboarding activities. Oversee the daily operations of a team of Talent Acquisition Coordinators, ensuring smooth operations and exceptional service delivery. Work is performed under limited supervision. Direct report to the Supervisor, Talent Acquisition.
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
Be the first point of contact for team questions and decision; forward escalations to Supervisor,
Talent Acquisition.
Assist with maintaining oversight of Recruitment Onboarding operations for assigned areas,
including team members, workflows, schedules, and delegating tasks. Ensure operational goals,
service level agreements, and performance standards are met.
In partnership with the Supervisor, Talent Acquisition, train, and recommend development needs
and opportunities for team members.
Assist the Supervisor, Talent Acquisition in selecting candidates to interview for vacant positions and
contributes to the decision-making process to select the finalist.
Oversee the pre-employment onboarding process for all candidates to ensure a smooth and
efficient experience for both candidates and hiring managers.
Generate and analyze reports to track pre-employment onboarding progress and completion for all
candidates.
Interface with candidates, recruiters, and hiring teams with a focus on customer service and
compliance.
Monitor and complete required pre- and post-job offer screening requirements (e.g., background
checks, reference checks). Evaluate and address escalations appropriately.
Verify and upload all required documentation in the system of record.
Ensure data accuracy in all systems and documents.
Run reports and track relevant performance metrics to identify areas for improvement.
Administer candidate experience surveys to new hires on a regular basis and analyze feedback to
enhance the onboarding process.
Schedule and coordinate interviews between Recruiters, candidates, and hiring teams.
Greet and escort candidates during the interview process, as necessary.
Coordinate travel arrangements and hotel accommodations for non-local candidates and follow
through on reimbursements.
Troubleshoot interview scheduling challenges and keep candidates, managers, and recruiters
apprised of progress.
Perform other duties as assigned.
Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.
Qualifications
Education & Experience - Required
High School Diploma or GED.
Minimum three (3) years' experience in Talent Acquisition and/or Human Resources.
Experience with office software systems and applicant tracking systems.
Education & Experience - Preferred
Bachelor's degree in Human Resources, or related field.
Knowledge, Skills, & Abilities
Effective verbal, written, and interpersonal communication skills.
Excellent time management and organizational skills.
Proficiency in MS Office products and applicant tracking systems.
Ability to work with all levels of management and candidates.
Ability to work independently and make appropriate business decisions.
Strong leadership and team management skills.
Ability to work independently and be trusted to complete tasks with minimal supervision.
Additional Information All your information will be kept confidential according to EEO guidelines.
