Job Description: Oregon Health & Science University
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
Patient Safety Specialist
US-OR-Portland
Job ID: 2024-32087 Type: Regular Full-Time # of Openings: 1 Category: Professional Portland, OR (Marquam Hill)
Overview
Program Coordination
Work with the Patient Safety Program Manager to implement components of the Patient Safety Plan.
Work to assure that we are meeting external patient safety requirements including National Patient Goals, Oregon Patient Safety Commission requirements, and participation requirements with the PSO.
Serve as the facilitator with assigned projects and priority areas.
Develop and maintain work plans for assigned projects and priority areas.
Provide project management, change management, and performance improvement methodology expertise including daily management systems to assigned areas.
Event Management
Review PSIs on a regular basis and conduct further analysis, investigation, and action planning as appropriate.
Work with department leadership to follow-up on reported events and complete action plans including communication back to the event reporter
Lead and complete Root Cause Analyses, Case Reviews, and Failure Mode Effects and Criticality Analyses as assigned and as necessary
Collaborate with Risk Management, the Patient Advocate Office, and the Business Office, as appropriate.
Analysis and Reporting
Conduct on-going and focused analyses with patient safety incidents to help identify priorities, improvement opportunities, trends, and improved performance
Develop dashboards and reports for Clinical and Hospital Departments, the Quality and Safety Executive Committee, the Clinical Risk Committee, and the Administrative Team.
Extract data for internal/external reporting and provides data and analysis to Clinical and Hospital Departments, Oregon Patient Safety Commission, and PSO.
Conduct analysis on critical incidents as requested.
Utilize external databases and resources (UHC, PSO, Oregon Patient Safety Commission, The Joint Commission) to benchmark performance and identify best/better practices.
Education and Consultation
Provide education and training on patient safety to clinical staff
Provide expertise in the patient safety principles and the implementation of a “just culture”
Participate and help lead Patient Safety Rounds and staff discussion groups on patient safety issues
Present patient safety data and information at physician and hospital committee/department meetings and orientations as requested.
Responsibilities
Education:
Bachelor's Degree in Healthcare Related Field
Experience:
Minimum 3 years recent clinical healthcare experience in a hospital setting.
Experience that demonstrates expertise in patient safety concepts and practice including conducting Root Cause Analyses, FMECA, and/or TJC National Patient Goals
Job Related Knowledge, Skills and Abilities (Competencies):
Excellent knowledge base of quality improvement processes and tools. A proven record of accomplishment of strong leadership skills to ensure that improvement processes stick, priorities established, and performance goals are met.
Systems knowledge and experience in identifying root causes and developing reliable and safe systems.
Excellent knowledge understanding of statistical analysis and reporting practices pertinent to stable and high performing systems.
Evidence of leadership, creativity, initiative and a diplomatic communicator. Ability to effectively work with and communicate with staff in all levels of the organization.
Expertise in presenting technical reports and leading group discussions with clinicians and administrators
Evidence within last 2 years of working with teams requiring self-direction and excellent written and verbal communication skills.
Proficiency in office automation computer software including the Microsoft Office Suite of products.
Qualifications
Education:
Bachelor of Science in Nursing
Master’s Degree or evidence of progression toward an advanced degree.
Current Oregon Nursing Licensure
Certification in Healthcare Quality or Patient Safety
Experience:
Hospital Acute Care, Critical Care, Surgery, or Medication Management Experience
Job Related Knowledge, Skills and Abilities (Competencies):
Knowledge and experience in Lean, Human Factors, Simulation, and Project Management
Knowledge and experience with program evaluation, qualitative and quantitative analysis, and conductive focus groups.
