| Posting Number: |
20244197S |
| Position Title: |
Information Security Awareness Educator |
| Position Type: |
Staff |
| Location: |
Villanova, PA |
| Recruitment Type: |
Internal/External Applicants |
| Work Schedule: |
full-time/12-months |
| Avg Hours Week |
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| Department: |
843-UNIT - Information Security |
| Position Summary: |
As the Information Security Awareness Educator, you’ll be a key ambassador for promoting a culture of security at Villanova University. Through engaging and impactful education programs and outreach initiatives, you will help reduce information security risks by ensuring that students, faculty, and staff are well-informed about campus security policies and empowered to apply best practices in managing institutional data and technology. Working closely with the Information Security team, you’ll take on a variety of dynamic activities, from crafting compelling security communications and managing website content to driving marketing and social media campaigns. You’ll also play a vital role in planning educational events, monitoring training compliance, and continuously improving the program based on data and feedback. This is a unique opportunity to influence how security is perceived and practiced across our vibrant campus community.
Villanova is a Catholic university sponsored by the Augustinian Order. Diversity and inclusion have been and will continue to be an integral component of Villanova University’s mission. The University is an Equal Opportunity/Affirmative Action employer and seeks candidates who understand, respect and can contribute to the University’s mission and values. |
| Duties and Responsibilities: |
Training and Evaluation:
- Design and deliver engaging information security training and awareness programs that resonate with diverse campus audiences.
- Keep training materials fresh and relevant by incorporating the latest security policies and best practices.
- Partner with department leaders to assess and address specific training needs, fostering a collaborative approach to security education.
- Measure the impact of security awareness programs through metrics and feedback, identifying opportunities for improvement.
- Produce insightful reports on training compliance and awareness levels for senior management and stakeholders, highlighting successes and areas for growth.
- Customize security training by working with subject matter experts on topics such as HIPAA, FERPA, GLBA, and PCI, ensuring the content is practical and applicable.
- Leverage data-driven insights to refine and enhance security initiatives, ensuring they remain effective and aligned with campus needs.
Communication:
- Create clear, concise, and impactful communications that effectively convey security messages to various campus audiences, making complex topics accessible and engaging.
- Establish and maintain ongoing communication channels to keep the Villanova community informed and updated on security-related matters.
- Work closely with the marketing and communications teams to ensure that messaging is not only consistent but also aligned with Villanova’s brand, creating a unified voice across all platforms.
Content Management and Documentation:
- Develop engaging publications and website content that effectively communicate security policies and best practices, ensuring information is accessible and relevant for the Villanova community.
- Oversee and continuously improve the online repository of security resources, making it a user-friendly and valuable tool for all students, faculty, and staff.
- Produce clear and well-organized policy and process documentation to support information security training, education, and awareness programs, helping campus members easily understand and follow security protocols.
Relationship Building:
- Cultivate and nurture strong relationships across various departments to foster a culture of security awareness and shared responsibility.
- Serve as a key liaison between the information security team and other departments, ensuring open communication and effective collaboration on security initiatives.
Other Duties as Assigned:
- Perform other duties and contribute to various information security projects as assigned.
- Assist with communication efforts across the broader unit, lending your skills to enhance the reach and impact of our security initiatives.
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| Minimum Qualifications: |
Formal Education
Work Experience- 3+ years of experience in training, instructional design, and creating web content for diverse audiences, with a focus on simplifying complex information.
Work Skills (e.g., written and verbal communication skills)
- Excellent interpersonal and presentation skills with the ability to communicate effectively verbally and in writing with all levels within the organization, including both technical and non-technical stakeholders
- Ability to independently produce well-structured, persuasive, and accessible content tailored to various audiences.
- Skilled at contextualizing technical information for campus-wide audiences in a clear, concise, and relatable manner.
Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)
- Proficiency in screen capture tools such as Loom or SnagIt to create and edit engaging visual content.
- Experience with phishing simulation platforms, using results to improve training effectiveness and impact.
- Knowledge of Website/Content Management Systems for effectively managing and updating online content.
- Proficiency in the Microsoft Office suite, including Word, PowerPoint, and Excel, for creating presentations, reports, and other documents.
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| Preferred Qualifications: |
Formal Education
- Bachelor’s degree in Computer Science, Information Security, Communications or a related discipline.
Work Experience
- At least 4 years of experience in training, instructional design, or web content creation for diverse audiences, particularly in translating complex topics into accessible content.
- Higher education experience
Work Skills (e.g., written and verbal communication skills)- Desire to learn and integrate new capabilities in digital technology, such as audio, video, social media, online communities, blogs, and other web-based technologies.
Specific Job Knowledge (e.g., knowledge of principles and procedures related to field and area)
- Knowledge of website design and web content accessibility
- Knowledge of collaborative platforms like SharePoint for document management and team collaboration.
- Ability to effectively utilize ticketing and project management tools like Team Dynamics.
- Familiarity with social media and related tools for amplifying security messages.
- Familiarity with email marketing software for creating, managing, and analyzing email campaigns such as MyEmma.
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| Physical Requirements and/or Unusual Work Hours: |
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| Special Message to Applicants: |
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| Posting Date: |
11/01/2024 |
| Closing Date (11:59pm ET): |
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| Salary Posting Information: |
Commensurate with experience. |
| Salary Band: |
16 |
| Job Classification: |
exempt |
