Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment.
The MMA Midwest Intern plays a critical support role with executing our service platform. They develop the knowledge and skills needed to deliver strong customer service by gaining hands-on experience and providing front line assistance to members of an MMA's servicing team. Insurance Interns are exposed to the insurance industry and MMA's role within it by participating in educational programs and utilizing other industry resources throughout the course of the program. Under supervision of a manager and/or mentor, interns are given the training and guidance needed to successfully complete the program. They also strengthen necessary competencies for both career advancement and business communications by establishing effective relationships with manager, mentor, and peers.
Execution of Client Service
Please note: Intern responsibilities vary by servicing team
Works with entire servicing team to support the flawless execution of our service platform
Assists with department-specific projects such as:
Managing, tracking, and analyzing client, prospect, and carrier data in agency management system
Creating, updating, and populating client and carrier deliverables
Organizing, maintaining, and building internal resources and tools
Prioritizes workload to ensure both client and agency expectations are met
Data Integrity and Quality
Consistently follows client service workflows and appropriately engages internal resources, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics and goals
Peer Relationships and Self-Development
Participates in insurance courses, team meetings, and industry webinars for skill and knowledge development
Seek opportunities to learn from experienced team members, leveraging their knowledge and expertise to enhance your own understanding of insurance concepts and practices
Completes workflow and system training with Business Process, manager, and/or mentor
Meets and provides feedback to manager and/or mentor on a frequent basis
Establishes connections and effective working relationships with MMA colleagues, fellow interns within the internship program, and interns within other MMA regions
Works toward achieving individual and team goals
Develops and delivers group presentation on assigned topic with other interns
Required
1+ years of undergraduate completed
Strong written and verbal communication skills
Passionate about pursuing insurance as a career path post-graduation
Preferred
Pursuing BS/BA Insurance, Finance, Business, or related field
Intermediate or advanced skill level with Microsoft Word, Excel
Program Highlights
We provide our interns the opportunity to be immersed in our award-winning culture by participating in the following intern program related activities:
Earn wellness points and incentives through our Eye of the Tiger Wellness Program
Spend the day giving back to the community by participating in a volunteer day through MMA Cares
Become ingrained in MMA's culture and initiatives by attending intern specific orientation and onboarding process
Attend and participate in various activities aimed at refining your professional growth and development
Gain exposure to additional niches within the insurance industry by attending various webinars and participating in job shadowing opportunities across different departments and roles within MMA
A Great Place to Work. A Great Place to Perk.
Recognized for workplace culture by the likes of Fortune Magazine, The Chicago Tribune and more, our colleagues enjoy an environment that fosters creativity as well as individual and organizational growth.
Who You Are is Who We Are
MMA Midwest has created an award-winning culture largely due to meeting our colleagues where they are, celebrating their differences and building an inclusive environment. We challenge ourselves to create a workplace where our colleagues feel not only welcomed, but feel they belong; where we not only embrace diverse perspectives and opinions but seek them out; and where we ask not how a colleague fits our culture, but what they add to it.
Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.
