Job Description:

Zurich North America is currently looking for a Senior Business Systems Analyst to join our Data Management team based out of North American Headquarters in Schaumburg, Illinois. This role will report into a team responsible for Operations, Back Office Modernization and other responsibilities.

The Senior Business Systems Analyst will serve as an Agile Scrum/Kanban Development team member and work with the Business and Data Management, providing solutions for business systems needs and will understand business objectives, processes, and products as well as the business systems capabilities to formulate, define, document, and implement systems scope and objectives to develop and provides solutions.



In addition, as a key member of the Data Management team, the Senior Business Systems Analyst will be responsible for profiling, analyzing and documenting the technical requirements for their assigned Agile team backlog.

Key focus areas will include:

• Ability to master complex data transformations concepts, includes data warehousing principles


• Ability to work to capture requirements in a formal manner


• Ability to be resilient in the face of a complex system, complex problems, and demanding deadlines


• Ability to work well with others in a highly interdependent high-performance team

This individual will collaborate with the team to translate business needs/requirements into technical specifications/user stories for product increments while working in an Agile environment supporting the design, construction, and implementation of these updates to the applications. The ideal candidate will be an individual that is an energetic and a skilled professional requiring minimal supervision who operates as a servant leader within the team.

Other responsibilities may include:

• Coordinate and drive activities with product owners and business stakeholders to refine prioritized backlog and gather requirements


• Document appropriate detailed functional and non-functional requirements


• Identify data most valuable to the organization, and evaluate this data and alignment with the corporate data model


• Manage business rules to enhance and optimize filtering results


• Use requirements management tools and techniques such as JIRA documenting backlog (epics, user stories, etc.), Persona models, Use Cases, Data Matrix, Process Flow Diagrams, , etc.


• Support development, testing, implementation, and some training activities


• Understand and apply delivery approaches (i.e., Agile methodology, Scrum/Kanban) and perform, independently, business analysis processes in accordance with Zurich frameworks

Basic Qualifications:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR


• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND


• Process reengineering; LEAN/Six Sigma experience


• Experience with process modeling tools


• Insurance application system design/analysis experience


• Experience with use case development


• Experience with Rapid Application Development (RAD) tools/techniques

Preferred Qualifications:

• Advanced SQL skills


• Proficient with any of the scripting language such as Python


• Agile (Scrum/Kanban) Methodology


• Data Warehouse experience / normalized tables


• Finance or Insurance industry experience


• Data Profiling and Data Mapping experience


• Strong written and verbal communication experience


• Databricks knowledge


• Experience with IBM RSA


• ETL Informatica

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers' expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: Yes



Linkedin Recruiter Tag: #LI-MG1 #LI-ASSOCIATE

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