IT Project/Service Manager at Mizuho Americas Services LLC

Posted in General Business about 3 hours ago.

Type: Full-Time
Location: New York, New York





Job Description:

Join the Mizuho team as IT Project/Service Manager for Head Office hosted applications!

In this role you will lead US and Head Office personnel to implement projects and maintain service levels.

KEY RESPONSIBILITIES:


  • Work with Head Office members, business owners, developers, operations teams, management and other relevant teams to implement various types of projects

  • Support our project from start to finish, including design, procurement, implementation, documentation and release work

  • Performing BAU/End User/Audit Support Tasks from start to finish

  • Perform troubleshooting and incident management tasks from start to finish

  • Continuously improve our business processes, services and support levels

  • Perform ad-hoc tasks to support team members

REQUIREMENTS:


  • Experience and track record of IT Project/Service management at large and complex financial institutions (3-5 years minimum).

  • Tolerance and understanding in multi cultures

  • Superior communication skills: both written and oral with technical and non-technical staff in both Japanese/English

  • Deep understanding of finance, risk, operations, accountings and data processes as well as the technologies enabling them

  • Product knowledge of Loans, Derivatives, Securities, Forex, and Repurchase Agreements. Quick learning of other product knowledge

  • Basic knowledge for Windows/Unix/Linux, Network, Database and Information Security. Quick learning of other technical skills

  • Strong business, analytical, quantitative, problem-solving and decision making skills

  • Solid knowledge and expertise in the use of project/service management methodologies and tools

  • Quick learning of Mizuho Americas and Head Offices Standards and Procedures

  • Excellent skill to prepare presentation material (eg.MS Power point) and present in both Japanese/English

  • Excellent skills for MS Access/Excel to prepare business data

The expected base salary ranges from $77k-$145k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.





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