Job Overview: The Client Manager will provide project management and administrative support to clients, focusing on building strong relationships and ensuring satisfaction. They act as the main point of contact between the company and clients, handling communication, problem-solving, and ensuring that services are delivered on time.
Key Responsibilities:
Build and maintain strong client relationships.
Understand client needs and create plans to meet them.
Provide excellent customer service and resolve client issues quickly.
Serve as the main contact for clients and coordinate with internal teams.
Assist with client marketing and internal/external meetings.
Handle multiple projects and promote cross-team communication.
Assist with RFPs, presentations, and other administrative tasks.
Skills & Experience:
Proficiency in MS Office, project management, and marketing materials.
Strong organizational and communication skills.
Ability to multitask and work independently in a fast-paced environment.
Life, Accident & Health License required.
High school diploma (college degree preferred).
Experience in customer service and managing client relationships.
Benefits:
Paid employee health plan
4% 401K company contribution
10+ paid holidays
Three weeks PTO
Fitness room and paid parking
Paid day off for birthdays (if on a weekday)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
