Under the general direction of the Maintenance Manager, the Administrative Maintenance Coordinator will perform varied administrative duties, coordination, and organization of office duties for the Maintenance Department. This role acts as a liaison between the Maintenance Division and external agencies. The incumbent works with a high degree of independence in coordinating outside maintenance contractors and repair work orders within established policies and procedures.
Duties and Responsibilities:
Provide excellent customer service to all clients and facilitate completion of service requests in a timely manner.
Manage, organize, and update work orders as needed.
Coordinate and follow up with Calico Project Managers and vendors to ensure work order completion.
Maintain and develop existing and new vendor relationships by establishing preferred vendors.
Serve as a liaison with contractors on any problems concerning service repairs.
Complete other administrative duties as assigned.
Required Knowledge:
Excellent oral and written communication skills reflecting strong customer service via email and telephone.
Ability to succeed in a fast-paced environment.
Ability to work independently by exercising good judgment and problem-solving skills.
Proficiency in Microsoft Office, including Word, Outlook, and Excel, as well as speed and accuracy in typing.
Knowledge of and ability to operate standard office equipment efficiently.
Ability to maintain confidentiality and discern sensitive issues.
Ability to use time effectively and multitask.
Education Requirements:
Minimum high school diploma or equivalent.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
