Posted in Admin - Clerical 22 days ago.
Type: Full-Time
Location: Auburn Hills, Michigan
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
The Operations PMO Manager will lead projects dedicated to supporting customers across renewable energy, healthcare, and agriculture sectors. This role involves managing cross-functional efforts to ensure efficient introductions of new customers and products. Through strategic planning, communication, and alignment, the PMO Manager will drive on-time, quality project launches that consistently meet or exceed customer satisfaction benchmarks.
What can you expect to do?
Customer-Focused Project Leadership: Serve as the main liaison for key customer projects, coordinating with internal teams to resolve technical and logistical challenges. Drive seamless collaboration with customers from initial requirements gathering through final product acceptance.
New Product and Customer Introduction Management: Direct and manage processes for New Customer Introduction (NCI), New Product Introduction (NPI), and product transfers, focusing on timelines, quality, and customer satisfaction.
Project Milestone Development: Establish clear project goals, milestones, and objectives in collaboration with all functional teams and stakeholders, aligning resources to meet strategic priorities.
Define Team Roles and Responsibilities: Clarify roles across the project team and coordinate with other departments, including engineering and operations, to streamline workflows.
Process Optimization and Training: Enhance team effectiveness by implementing optimized project management processes, tools, metrics, and reporting standards. Provide training and reference materials for consistent process execution.
Risk Management and Resolution: Proactively identify potential risks and engage the escalation process to drive timely resolution, minimizing impact on project timelines and customer expectations.
Communication and Stakeholder Engagement: Maintain consistent communication on project priorities, updates, and statuses with operations management, site leadership, and customers to ensure alignment and transparency.
Performance and Review Management: Oversee operational project reviews on a monthly basis and manage weekly team project reviews, ensuring progress aligns with established benchmarks.
Budget and Resource Forecasting: Assist in forecasting for functional budgets and HR needs, aligning resources with current and future project demands.
What is the experience needed to be successful in this role?
Education: Bachelor’s degree preferred.
Experience: Minimum of 5-7 years in project/program management within a manufacturing environment (engineering, quality, planning, etc.), along with 2 years of supervisory experience preferred.
Certifications: Project Management Professional (PMP) or equivalent certification is preferred.
Technical and Operational Expertise: Strong knowledge of manufacturing processes and financial acumen, with the ability to leverage organizational resources for project success.
Customer-Focused Problem Solver: Skilled in understanding customer needs, with a consultative approach to delivering results. Prior experience with customer interfacing is essential.
Leadership Competencies: Exemplifies strong leadership qualities, with the ability to remain calm under pressure, and a results-driven, detail-oriented mindset.
BENEFITS PACKAGE WITH JABIL
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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