Provides advanced professional input to complex Sales Operations assignments/projects. Contributes to projects and processes that
improve the operational efficiency and effectiveness of the sales force. Supports multi-functional sales operations often for a dedicated
geographic area or large business unit. Resolves inquiries and conducts research to provide product and service information to sales
associates. Fulfills requests for reports, diagrams, and sales materials. May serve as a technical resource. May lead projects or project steps
within a broader project or have accountability for ongoing activities or objectives. Supports and provides direction to more junior
professionals. Works autonomously, only requiring "expert" level technical support from others. Exercises judgment in the evaluation,
selection, and adaptation of both standard and complex techniques and procedures. Utilizes in-depth professional knowledge and acumen to
develop models and procedures, and monitor trends, within Sales Operations.

• Support output of a key discipline within U3000 Health Engagement Organization
• Focus on achievement of assigned goals and support in achieving functional goals
• Inform direct managers and teams to address resource and operational needs
• Focus on short-term outputs and other work areas as assigned
• Main contributor to business strategy by understanding market benefit offerings to ensure benefit education success to clients
and customers in group setting
• Able to self-manage assignments and schedule event times
• Demonstrate in-depth understanding of key Cigna plan benefits, ancillary programs, and initiatives
• Work with assigned Cigna clients during pre-effective timeline to coordinate tailored education events with available modality
options (on-site, telephonic, and self-service engagement options)
• Identify customer education opportunities to drive maximum utilization of available resources (all lines of benefit plans and
programs)
• Lead and deliver virtual and/or onsite awareness and education presentations, engagement offerings, and activation duties in group setting as assigned to existing and prospective customers in Select & Middle Market Segment (U3000)
• Coordinate with local Health Engagement team to ensure needs are met and potential problems are averted
• Provide information to Cigna client(s) on the use of available steerage resources throughout the plan year as assigned
• Keeps account partners informed about account status and opportunities for expanded business
• Follows established guidelines and procedures of benefit education events and other events as assigned
• Maintains current knowledge in all Cigna products, programs, and tactics
• Refers customer service inquiries, administrative functions, implementation, billing questions, and other production matters
to appropriate service organization partners
• Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com)
by assigned deadlines
• May support local market community events as assigned

Qualifications:
• Bachelor's preferred; in education, marketing, business, or related field
• 1-2 years experience in benefit education/presentation and event deployment/support
• Current and active Health & Life License preferred
• Excellent communication and presentation skills
• Proficient in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com) and virtual learning platforms (Web Ex
Meetings)
• Influential sales experience preferred
• Proven ability to excel in heavily matrixed organization and expeditious sales cycles
• Ability to identify opportunities and support cross-sell opportunities with sales/account management teams
• Ability to travel to local/remote trainings/meetings as assigned (50%-75% travel, especially during open enrollment)
• This role must be located within assigned territory/market to be able to drive to client locations, local offices

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.