Description: Our client is currently seeking a Project Manager II
Top 3 Daily Responsibilities:
Provide proactive high touch support to partners and advertisers and help them implement and onboard as we scale new formats. This includes:
Owning end to end partner and advertiser onboarding and reactive support
Provide consultation to customers to help them implement technical solutions for campaign management and conversion tracking
Developing workflows and managing daily high touch support
Troubleshooting any issues and provide actionable recommendations to the advertisers and partners
Proactively documenting advertiser and partner feedback to share internally with Product and Engineering teams
Come up with creative ideas to address identified gaps, and influence relevant stakeholders to get buy-in for implementing proposed solutions
Derive critical insights by analyzing and connecting disparate data sets across the business, to unlock opportunities for improvement across product, operations and knowledge management
Define and report success metrics to help evaluate the efficiency of implemented solutions
Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management, Engineering and Business Solutions teams.
Mandatory Skills/Qualifications:
Must have Knowledge of Google Ads
Google Suite knowledge (presentations, sheets, docs)
Contact: akumar19@judge.com
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