The Food Safety & Quality Assurance Supervisor is responsible for developing, planning and assisting the Quality Assurance Manager in the QA and Food Safety activities in support of Kettle Cuisine’s quality assurance operations and goals. Ensuring that company standards are exceeded with a targeted emphasis on continuous improvement, providing support, structure and documented formalized training for employees within the organization in all areas. The position requires a hands-on, self-starter with the ability to motivate and lead subordinates and others on the second shift. The Quality Assurance Supervisor must be a skilled communicator who can convey information, ideas and policy to all levels within the organization. In the absence of the FS&QA Supervisor, the duties will be performed by either the Quality Assurance Manager or Director or as prescribed by the company’s organizational chart.
Kettle Cuisine takes the utmost pride in its products and expects each employee to do the same with their work.
Role and Responsibilities:
Organize and Coordinate QA activities of the second shift respective Teams
Serve as Food Safety Management System Team Leader to ensure the training of Food Safety Team Members, ensure that the Food Safety System is established, implemented, maintained; Prerequisite Programs, HACCP and HARPC (Preventive Controls), GMPs, SSOPs, GFSI, USDA, NOP and GFCO guidelines and policies are adhered to
Lead the internal auditing program
Ensure audit readiness for all Internal Quality Audits, SQF, GFCO, FDA, USDA, NOP and all other 3rd Party audits, and respond to findings with Preventive and Corrective Actions
Lead the execution of cultural changes and activities needed to support Continuous Improvement and QA&FS Initiatives on the second shift
Provide day-to-day leadership to QA&FS Departments and act as the primary liaison to outside laboratories, and to external regulatory agencies (FDA, USDA)
Ensure effective review, monitoring of QA and Production Records and escalate as needed
Strong communication skills with the ability to interact effectively with frontline employees, peers, and executives
Ability to drive positive change in both processes and systems and culture
Track, analyze, and lead initiatives for all quality and customer complaint issues within the plant-dashboard rollup
Key Responsibilities:
Complaint investigation and reduction.
QA Program Implementation
Mentor and Develop QA Technicians
As A Leader Within the Kettle Cuisine Team You Are Expected To:
Model and support Kettle’s Core Values and safety culture
Manage performance of all team members
Build a strong, committed, and collaborative team
Develop individual team members & their careers
Conduct annual reviews and PDPs for all direct team members
Create a culture of accountability & performance
Drive a focus on quality and continuous improvement
Plan work, track results and resolve variances
Qualifications and Experience:
BS Degree in Food Science is preferred
Minimum of 5 years of experience in the Food Industry or related industry
2 to 3 years in quality supervisory role
Demonstrated excellence in driving consistently strong profitable sales growth
Experience working on Quality Assurance
Strong written and verbal communication and presentation skills
Strong Microsoft Office skills
HACCP Certified & PCQI Certified
SQF Practitioner, with USDA and FDA experience is preferred
Knowledge of Statistical Process Control, HACCP, Sanitation, and Hygienic design
Knowledge of Lean Manufacturing concepts and Strong Defect Root Cause Analysis process
Financial and business acumen.
Required Attributes:
Self-starter able to conceptualize and drive initiatives forward
Positive attitude and motivated by contributing to the overall success of the team
Able to develop strong relationships with internal and external stakeholders
Creative problem solving skills
Obsessive attention to detail, well organized and able to juggle many projects at once
Comfortable moving at a fast pace and in ambiguous environments
Passionate about food
Willing to address difficult situations head on with patience and respect
CORE VALUES
Kettle Cuisine takes the utmost pride in its people, products and reputation. Each employee is expected to understand and live our Core Values every day.
Honor Food – We create and produce the best tasting, safest, all natural recipes that strive for perfection in every batch, from bench to kettle
Honor Each Other – We seek to develop trusting, respectful and mutually rewarding relationships with all our team members and business partners
Honor Development – We recognize and nurture each other’s talents, strengths and interests in order to further strengthen and grow our team
Honor Innovation – We continually strive for creative and sustainable ways to achieve excellence
