Job Description:

Job no: 524114

Work type: Staff Full Time

Location: UMass Amherst

Department: Franklin Dining Commons

Union: AFSCME

Categories: Food Service/Hospitality, AFSCME A

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Assists in preparation and serving of food and beverages. Supervises personnel assigned to the unit, assists with maintaining records. Hires, trains, and supervises student employees. Performs cash handling and deposit of daily receipts for the assigned unit.

Essential Functions

Prepares foods and beverages using standard recipes for the purpose of cash customer consumption.

Uses manual and mechanical food service equipment to supply product for the consumption of customers.

Uses standard forms and procedures to order supplies and equipment needed in the operation of the assigned area.

Makes daily deposits of sales receipts using standard forms and procedures; makes sales reports on standard forms.

Supervises and assists in the cleaning and maintaining of equipment and work areas to maintain sanitation standards.

Hires, trains, and supervises student employees in the assigned work area.

Secures the assigned area(s) at the close of operations.

Maintains records of cash and sales figures and other records pertaining to the operation of the assigned unit(s).

Assists with inventory and food storage using standard forms and procedures to account for all stock and the proper storage of products.

Orders food by using Food Pro.

Implements stocking and rotation procedures of inventory.

Other Functions

• May assist in the evaluation and scheduling of employees.


• May requisition food using standard forms and established procedures.


• Performs related work as required.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

At least one year of food service experience in a hotel, restaurant, cafeteria or catering operation OR a diploma or certificate from a trade, technical or vocational school with a major in culinary arts or food services.

Working knowledge of methods, materials, tools and equipment normally used in a food handling and storage.

Working knowledge of food service sanitation procedures.

Working knowledge of cash handling and related equipment used in cash handling including cash registers and calculators.

Ability to follow oral and written instructions.

Ability to supervise employees and give oral and written instructions in a precise and understandable manner.

Ability to maintain accurate records and make reports.

Ability to stand for prolonged periods of time.

Ability to lift and carry heavy objects.

Physical Demands/Working Conditions

Requires the ability to balance, carry, push, pull, stand, bend, reach, twist, lift and perform repetitive movements.

Additional Details

• This position is designated as essential personnel.


• Certification as a food handler (or the ability to obtain certification within six months) through a recognized program approved by the University of Massachusetts, i.e., ServSafe.

Work Schedule

• 40 hours per week; Varies depending on department needs; may include weekends and holidays.


• 35 week minimum.

Salary Information

AFSCME Non-Exempt Grade 10.

Special Instructions to Applicants

Please complete online application and provide contact information for three (3) professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Aug 22 2024 Eastern Daylight Time

Applications close: Nov 22 2024 Eastern Standard Time

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