The Athletic Facilities Operations Manager is responsible for managing all aspects of the Harvard Athletics Allston Complex including 18 buildings encompassing over 1 million gross square feet. The incumbent will manage a team of full- and part-time staff members as well as contracted vendor staff who serve Harvard and external community members year-round. Administrative responsibilities include organizational matters such as staff scheduling and management, facility maintenance, assigning, tracking, and completing work orders in addition to other duties. This position reports to the Associate Director of Athletics, Facilities & Operations and provides operational oversight of the physical plant, equipment/heavy machinery, and ensures all areas are properly maintained to foster a safe working environment.
Position Description
Manage the daily operation and facilities staff of assigned Athletic buildings including, but not limited to scheduling, maintenance, event management, and works closely with the Associate Athletics Director, Facilities and Operations and Assistant Director - Athletic Facilities.
Supervise Athletics Property Operations Assistants, including scheduling, work order assignments and completion. Schedule and supervise all internal and external service vendors.
Manage operational budgets of assigned facilities. Coordinate the purchasing needs of assigned buildings, monitoring and tracking usage of all materials, equipment, and supplies.
Tasked with expanding functionality of the work order system. Oversight of lighting controls, security cameras, access points, BAU-Desigo-ENE systems.
Supports internal and external events by managing logistics, coordinating setup and breakdown.
Reviews architectural and engineering drawings to ensure systems, equipment and layout meet campus standards.
Frequent coordinator of health & wellness programs with Environmental Health & Safety staff, including but not limited to, food service, ammonia plant operations, emergency response, MSDS requirements, OSHA and others.
Responsible for development and implementation of deferred maintenance programs
Oversees and assists in the general maintenance and cleanliness of assigned facilities including the locker rooms, concourses, seating areas, meeting facilities and other areas as assigned. Works with FMO Custodial Supervisor to coordinate general arena cleaning and event coverage.
Manages public relations between customers and facility management.
Collaborates daily with Cambridge Landscape site supervisor to support outdoor athletic activity throughout the Allston complex.
Act as department representative for projects as assigned up to $300,000 as well as coordinate with campus partners, City of Boston and City of Cambridge officials to ensure proper permitting and inspection cycles are in place.
Assumes additional responsibilities as required.
Basic Qualifications
Bachelor's degree or equivalent experience in facilities planning preferred
3+ years of relevant experience
Additional Qualifications and Skills
5+ years of experience managing athletic facilities.
Strong communication skills (written, verbal and in goal/expectation setting), attention to detail and organizational skills.
Project management expertise.
Ability to work with a variety of constituencies with a customer-centric focus.
Ability to work independently to solve problems; looks for opportunities to take on responsibility; takes thoughtful risks; and effectively acts on new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Anticipates and effectively handles change; demonstrates willingness to try new skills and challenging tasks; and is flexible in changing conditions.
Previous supervisory or leadership experience.
Ability to perform vehicle maintenance preferred.
Knowledge of NCAA timing and scoring equipment,
Knowledge of multi-media systems, replay systems and other sideline media tools.
Knowledge of NCAA rules, protocols and procedures.
Knowledge of facility scheduling software preferred.
Working Conditions
Valid driver's license required.
MA Hoisting license to operate lifts and other hydraulic machinery preferred
OSHA 10 training (preferred)
Working Conditions
Evening and weekend work required
Ability to travel on and off campus
May be required to work when the College is closed during snow emergencies and holidays.
Work Format: on-site
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Additional Information
We will not provide work authorization and/or visa sponsorship for this position.
Harvard is a highly selective liberal arts college whose mission is to educate citizens and citizen-leaders for our society. The College is a residential institution of nearly 7,000 undergraduates and is located in Cambridge, Massachusetts. Harvard is deeply committed to the intellectual, social and personal transformation of its undergraduates during their four years at Harvard.
The Department of Athletics offers 42 varsity programs for men and women, more than any other Division I school in the United States. We also offer extensive recreational and intramural programs.
Harvard employees have access to a competitive benefits package that includes multiple options for the health and well-being of our employees as well as ongoing professional development.
All formal offers will be made by FAS Human Resources. We regret that, due to the number of responses we typically receive, we may be unable to respond to phone calls or contact personally those applicants not selected for an interview.
We actively seek and welcome applications from diverse candidates and from those with a demonstrable commitment to a more inclusive society.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Schedule: Evening and weekend work required Ability to travel on and off campus May be required to work when the College is closed during snow emergencies and holidays.
Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
