Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Group/Division Summary:
Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Position Summary:
Point of contact for timely response of technical inquiries from business development and contracts & proposal development personnel. Responsible for developing work scopes with technical detail and associated costs for RFPs in a specific business area. This role ensures consistency in presentation, evaluation, and pricing of contracted work scopes. Responsible for development and delivering presentations based on market information, industry trends/changes, and historical experience. Leads project kick-offs with core teams to seamless hand off and reduce redundant activities. May be a technical expert and lead technical discussions in order to support new business.
Key Responsibilities:
Knowledgeable in both lab capabilities and lab experience
Depth of technical knowledge to address program specific questions and to be able to scope new work requests with minimal direction according to regulatory requirements
Determines resource need and timing for studies
Leads new client meetings covering capabilities, best practice, and supplemental services based on client needs/program types-at client or CRG site
Leads internal teams for proposal completion, budget, and review
Leads RFI completion for operations
Liaison between BD and Management on new work scopes
Provides updates to departmental, site, and (corporate/Thermo) mgmt on business metrics, customer and technology trends, etc.
Involved/aware of all service offering changes, expansion, or additions-may be involved/lead CapEx
Updates department level slides, modality capabilities, and technology expansion for presentation to clients
Responsible for overall client(s) portfolio, including but not limited to quality, financial, operational, and strategic oversight.
Qualifications:
BA/BS degree (preferably in statistics, business, or relevant science application)
12+ years' experience in applicable discipline including strong science background
Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Knowledge, Skills and Abilities:
Working knowledge of financial systems, reporting dashboards and applicable business systems related to Thermo Fisher Scientific
Strong working knowledge of LIMs and any other analytics tools and applications used by the business
Experience working with business accounting practices and current industry norms
Excellent written and verbal communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts
Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with minimal direction.
Working Conditions and Environment:
How much travel is required: Some, 10-20% travel with potential of regional, domestic and international
Any other specific working conditions you would like to specify: Remote working option, with on-site presence when warranted by client visits
Physical Requirements:
Frequently stationary for 6-8 hours per day
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists
Moderate mobility required
Occasional crouching, stooping, bending and twisting of upper body and neck
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf
Ability to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences