This role supports the Head of IFS Operations (Americas) as well as Senior and Associate Managers (NAM Operations) to review, analyze, and report on contribution margins; act as liaison with internal stakeholders to report findings and document areas for improvement; and manage payment processing and weekly reconciliation of the credit card app.
RESPONSIBILITIES
Responsibilities:
This position is responsible for, but not limited to, the following:
Prepare monthly contribution margin audits.
Facilitate contribution margin review for all NAM ocean shipments.
Research and provide analysis for negative as well as high/low margin shipments.
Work closely with appropriate parties to rectify any issues affecting the margin.
Monthly presentation including analysis of all items with negative as well as high/low contribution margin to management team.
Issue SIO/OCM for any shipments that are loss-making or low margin.
Collaboration with SQ to determine root cause for SIO/OCM issues.
Monthly review with GBS team to clean up cost estimates.
Quarterly review with Pricing team to discuss SIOs and identify rate issues.
Regular audit of prior months for any contribution margin changes.
Year-over-year reporting and analysis.
Assist with review of monthly financial Close files.
Oversee the Payer and Audit functions in the Credit Card App.
Weekly reconciliation of all payments made in the Credit Card App.
Weekly reporting on any non-billable payments in the Credit Card App.
Provide support for Ops and Billing as needed.
QUALIFICATIONS
Qualifications:
Minimum Qualifications:
Bachelor's Degree in Business or other related field or an equivalent combination of education and experience.
2-3 years working experience in Customer Service and/or Logistics/Freight Forwarding, finance or accounting.
Additional Knowledge, Skills, & Abilities:
Proficient knowledge of accounting principles and exceptional aptitude with numbers.
Analytical ability to perform root cause analysis and find resolutions.
Persistent follow-up and detailed documentation.
Ability to work under pressure independently.
Perform and manage multiple tasks and meet deadlines.
Excellent interpersonal and communication skills.
Strong organizational and planning skills.
Advanced knowledge of Microsoft Word and Excel.
Teamwork - showing a commitment to teamwork and collaboration.
Respect - extending dignity and respect to all people.
Integrity - fostering trust and a positive work environment.
Innovation - bringing creativity to the workplace.
Customer Focus - achieving Company, department, and personal goals through a strong customer focus.
The typical starting salary range for this position is: $51,590 - $65,902
The actual salary offer will take into account multiple factors including skills, experience, education and location. Please note that the salary details listed in role postings reflect the base salary only, not total compensation, which includes bonus and benefits.
Candidates are eligible for the following benefits:
• PTO • 6 days sick time • 9 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program
ABOUT US
MAKING THE IMPOSSIBLE, POSSIBLE
APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.
AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.
EEO Statement for US-
The company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants for employment. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age (40 and over), medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.
