We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.
Theimpact you will have:
The Azure Cloud Coordinator plays a pivotal role in supporting cloud migration and infrastructure projects, ensuring seamless coordination across teams and smooth project execution. Working closely with cloud architects, engineers, and technicians, you will oversee the configuration, deployment, and support of Azure-based cloud environments. As the Azure Cloud Coordinator, you will also act as the key point of contact for project status updates and issue resolution, ensuring all deliverables are met according to schedule.
Whatyou'lldo:
You'll work with our customers under the guidance of Sr. Engineers and Architects executing cloud implementation and migration projects by providing hands-on technical expertise in configuring, deploying, and troubleshooting cloud infrastructure and services.
Coordination:
Collaborate with Cloud Engineers and Technicians to facilitate the transfer and migration of cloud environments, focusing on Azure Cloud solution Provider (CSP) solutions.
Serve as a central point of contact for CSP pre-sales and post-sales migrations, ensuring all milestones are met, and any issues are resolved and/or escalated.
Manage timelines, deliverables, and resources to align with customer expectations.
Assist in creating and executing plans and Statements of Work (SOW).
Technical Support & Implementation:
Support the migration of resources into Softchoice's CSP program.
Offer troubleshooting and enablement assistance related to CSP questions and issues during transfer.
Create and maintain detailed technical documentation, including deployment guides and configuration settings.
Collaboration & Customer Engagement:
Work closely with internal teams (engineering, sales, billing, licensing, resource management) to ensure alignment with pre-sales, project goals, and customer needs.
Act as the face for pre-sales, transfer, and migrations transactions for the customer, providing updates, handling challenges, and ensuring overall satisfaction.
Facilitate customer meetings, including initiation calls and post-transfer debriefs.
Gather customer feedback to drive continuous improvement in delivery and approach.
Continuous Improvement:
Stay updated with the latest cloud technologies and best practices.
Participate in training and development opportunities to enhance technical skills.
Suggest improvements to existing processes and tools to enhance efficiency.
You will work with Softchoice's customers across North America in these pursuits. These services will include projects that target Azure CSP destinations.
Whatyou'llbring to the table:
A desire to build your career in cloud with a proven track record of fast learning and agility in gaining technology experience at a global leader in Cloud at Softchoice
Basic understanding of cloud technologies (Azure, AWS, or GCP), cloud infrastructure (IaaS, PaaS, SaaS), networking, and security.
Excellent communication and problem-solving abilities, with a focus on customer satisfaction.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Relevant certifications in Azure (e.g., Microsoft Certified: Azure Fundamentals or Administrator) preferred or a commitment to obtaining certification within the first year.
Experience in a professional services or consulting environment is a plus.
Not sure if you qualify? Think about applying anyway:
We understand that not everyone brings 100% of the skills and experiencefor the role.
At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.
Why You'll Love Working Here:
The People: You'll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 19 consecutive years
Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one
Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.
Require accommodation? We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly toasktalentacquisition@softchoice.com.We are committed to working with you to best meet your needs.
Our commitment to your experience:
We arecommitted to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.
Before you start with us, we will conduct a criminal record check, verify your education, and check your references.
When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.
