Posted in General Business about 2 hours ago.
Type: Full-Time
Location: Apopka, Florida
POSITION SUMMARY
The Supervisor - Customer Service is responsible for the day to day operations of a team of customer service representatives, handling inquiries and issues via phone, web or chat. This position plans, directs, supervises and evaluates workflow and team processes to drive optimization of quality and timeliness. This role coordinates team activities to achieve daily, monthly and annual team goals.
JOB RESPONSIBILITIES
QUALIFICATIONS / REQUIREMENTS
PHYSICAL ASPECTS / WORK ENVIRONMENT
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The Matthews Environmental Solutions division of Matthews Memorialization is a worldwide leader in the design and manufacture of technologically advanced crematoria equipment, as well as cremation-related products and services. It is a total solutions provider for combustion products and services with a passion for the environment and success for our clients. We are a global leader in cremation equipment, waste incinerator systems, environmental solutions, service, parts, supplies, crematory management and memorial products. We have a passion for innovation and are committed to continually finding new solutions for a varied customer base.
Matthews Environmental Solutions and Matthews Memorialization are (MATW) Matthews International companies.
https://matthewsenvironmentalsolutions.com/us/
At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.
Matthews International affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.
Nearest Major Market: Orlando
Jackson Hewitt
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Jackson Hewitt
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