Resolve customer inquiries in a timely manner with the appropriate follow-up
Answer and route phone calls to the correct party
Accurately record information into database
Prepare outgoing correspondence
Demonstrate high-level customer service and professionalism
Other duties as assigned
Requirements
2+ years of related front desk administrative experience
Ability to work in a fast-paced environment
Excellent communication skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
