As an Intake Specialist at our lemon law firm, you will be the first point of contact for potential clients seeking legal assistance with their lemon law cases. Your primary responsibility will be to gather essential information from clients, assess their cases, and determine their eligibility for representation by our firm. You will play a crucial role in ensuring a seamless intake process and providing exceptional customer service to individuals facing issues with defective vehicles.


Hard requirements:
* Call center or receptionist experience (high volume)
* Client soft skills, tech savvy
* Follows directions and ability to be agile
* Extreme attention to detail with a sense of accountability in their output


TOP THREE THINGS:
1. Salesforce experience or other CRM (tech savvy)
2. Bi-Lingual is a plus but not required
3. Bachelors degree


* Practice Area: Manufactor Defect Litigation/ Lemon Law


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.