This role involves welcoming visitors to the facility and ensuring that the appropriate staff members are notified of their arrival. The individual will respond to inquiries from visitors, providing information about relevant programs and services to both internal and external clients. Additionally, the position requires directing telephone calls to the correct personnel or locations in a timely manner.
Specific Responsibilities
Accurately and promptly route telephone calls to the appropriate agency personnel.
Greet customers, vendors, contractors, job applicants, and other visitors, ensuring their presence is monitored in the lobby to uphold visitor satisfaction and maintain security protocols.
Maintain an updated understanding of agency operations, procedures, and schedules to effectively assist callers and visitors.
Keep precise records of telephone communications and visitor interactions.
Oversee security measures by issuing visitor badges.
Perform routine clerical tasks, including mail delivery, errands, and keyboarding, as assigned to support departmental efficiency.
Ensure the reception area is safe and orderly.
Contribute to collaborative team efforts and initiatives.
Undertake additional related duties as assigned.
Required Job Qualifications
High School Diploma or General Education Diploma (G.E.D.).
A minimum of one year of experience in a receptionist role or similar position involving frequent public interaction.
Strong oral and interpersonal communication skills.
Flexibility to adapt to changing priorities.
Proficiency in greeting visitors and answering phones courteously to deliver prompt and accurate assistance.
Capability to interact effectively with staff and the public, providing courteous responses in a fast-paced environment.
Ability to follow both oral and written instructions diligently.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .
